Onboarding & Merchant Success Manager

1 week ago


Navi Mumbai, Maharashtra, India Zedfly Innovations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Designation : Onboarding & Merchant Success Manager

Key Responsibilities

Manage end-to-end merchant onboarding, from documentation and KYC verification to integration and go-live.

Coordinate with tech and compliance teams to ensure smooth API integration and processes.

Provide training, product demos, and technical support to merchants and partners during onboarding.

Maintain ongoing communication to nurture newly onboarded merchants and ensure successful transactions.

Requirements

Bachelors degree in Marketing, Business Administration, or related field.

Minimum 2 years of experience in merchant onboarding, client servicing, or B2B marketing, preferably in fintech, payments, or SaaS.

Strong understanding of payment gateway operations, KYC norms, and digital transaction compliance.

Location : Malad West

Looking for immediate joiners ONLY

Connect with Monika -HR MANGER



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