Customer Care Associate

3 days ago

Chennai, Tamil Nadu, India Golden Bit Technologies Full time ₹ 2,55,000 - ₹ 4,11,000 per year

Customer Service Associate Job Description: Top Duties and Qualifications On this page Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description. Are you a Job Seeker? Find Jobs Related Job Titles Call Center Representative Customer Service Manager Customer Service Representative Porter Customer Service Associate job title An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking. Copy this section Customer Service Associate Senior Customer Service Associate Customer Retention Associate Customer Service Associate(Part-Time) Customer Service Representative Customer Service Associate Job Description Examples: 1 / 5 Post a job in minutes and start receiving quality resumes as soon as today. No credit card required Easy posting process No contracts required Customer Service Associate job summary A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them. Example of a Customer Service Associate job summary Our promotional marketing company is looking for a Customer Service Associate who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution. Customer Service Associate responsibilities and duties The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Copy this section Update the company database by inputting information from each call and keeping every customer field current Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers Work on special short-term projects to offer customized support for new products or products at end-of-life Monitor the customer satisfaction levels and develop methods for increasing them Assist in creating ways for delivering excellent customer service to irate or problematic customers

Job Types: Full-time, Permanent, Fresher

Pay: ₹21, ₹34,500.00 per month

Benefits:

  • Provident Fund

Work Location: In person

  • Customer Care

    7 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer Care Collections Associate

    1 week ago

    Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Care Collections Associate NTT Data Services is Hiring Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By...

  • Sales and Support Customer Care Associate

    4 days ago

    Chennai, Tamil Nadu, India Sutherland Global Services Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Associate - Sales and Support Customer Care Company Description Sutherland specializes in Digital Engineering, offering advanced Al, Automation, Cloud Engineering, and Advanced Analytics solutions. We partner with iconic global brands, providing market-leading technologies and business process excellence. With over 200 patented inventions, we drive...

  • Customer Care executive

    3 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...

  • Specialist Customer Care

    2 weeks ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Specialist Customer Care at Barclays, you will embark on a transformative journey shaping the future by safeguarding the business and customers from financial crime risks. Your role will involve delivering exceptional customer service while addressing complex customer needs and requests through various communication channels like chat, email, and phone....

  • Customer Care Associate

    7 days ago

    Chennai, Tamil Nadu, India Samsonite Group APAC & Middle East Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    About UsWho we are:Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of...

  • Specialist Customer Care

    5 hours ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Step into a role of Specialist Customer Care at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...

  • Customer Care Executive

    7 days ago

    Chennai, Tamil Nadu, India Galaxy Health Insurance Company Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location: ChennaiRole:Customer Care ExecutiveCompany DescriptionGalaxy Health Insurance Company Limited, formerly known as Galaxy Health and Allied Insurance Company Limited, is an IRDAI-licensed standalone health insurer aiming to revolutionize the Indian insurance landscape. Following the acquisition of their IRDAI license in March 2024, Galaxy Health...

  • Customer Care Leader

    3 days ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date live:08/27/2025Business Area:India COO Customer Care BUKArea of Expertise:Banking OperationsContract:PermanentReference Code:JR Step into the role of Customer Care Leader at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators....