Application Support

23 hours ago

Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Application Support (SQL) – Rotational Shifts (24/7)As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?About the role:Provide L1/L2 level support for the clients based across the globe.Effectively coordinate among internal teams and provide world class client experience.About the team: We are a client facing function, a first line of defense/interface into FIS eco system for our clients – to address Software/Infra issues, understand/clarify product behavior etc.We have follow-the-sun models in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and Supplementary for LATAM clients unique client-product combinations covered).Our role requirements range from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers.We are a strong team of 560+ clients facing staff with a strong ITIL mindset and solution driven philosophyWe continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS).We use cutting edge & in-market tools and data governance using AI/ML to provide clients with intelligence to conduct their business.What you will be doing:Support – help clients resolve problems related to the Investor Service Manager/Private Capital Suite application and other associated applications related to it.Excellent communication skills.Experience of supporting windows application.Identify and resolve technical/IT issues.Working with clients to help them get the most out of our product and other associated applications.Document – Contribute to Teams online knowledge base and client support documentation; develop and maintain procedural and policy documentation.Attention to detail and methodical working style.What you will need:1-3 years of experience working in – Experience into Production support, basic SQL, checking logs, understanding of Servers, VM's, understanding of Fund accounting, KYC, AML, Private Equity, Change management, handling incidents..Excellent oral and written communications skills.Strong windows troubleshooting skills.Basic Microsoft Windows environment knowledge such as user rights, networking, administration and server configurations.Basic MS SQL knowledge.Understanding of ticketing tools, change management, SDLC.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

  • Application Support

    2 weeks ago

    Pune, Maharashtra, India FIS Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About the role:Provide L1/L2 level support for the clients based across the globe.Effectively coordinate among internal teams and provide world class client experience.About the team:We are a client facing function, a first line of defense/interface into FIS eco system for our clients to address Software/Infra issues, understand/clarify product behavior...

  • Application Support

    2 weeks ago

    Pune, Maharashtra, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Date live:09/18/2025Business Area:Group Technology Service ManagementArea of Expertise:TechnologyContract:PermanentReference Code:JR "Join us as an Application Support -Corporate Payments at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the...

  • Application Support Specialist

    2 weeks ago

    Pune, Maharashtra, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:A day in the life of an InfoscionSupport the Service Products across several technical domains with full spectrum of Production Support responsibilitiesUphold high standards for timely issue resolutionEnsure workflows processes tooling and applications are of the highest quality standardContribute expertise to the management of existing...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Persistent Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Position:We are looking for a highly skilled Application Support Engineer with over 7 years of experience to join our Pune development center. The ideal candidate will have strong expertise in managing SaaS applications on AWS, excellent troubleshooting skills, and a passion for automation and operational excellence in a fast-paced, global...

  • Application Support Engineer

    1 day ago

    Pune, Maharashtra, India Sunbrilo Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are hiring for-Role: Application Support EngineerExperience: 7-10 YearsLocation: Baner, PuneRoles & Responsibility:Liaise with engineering teams to understand requirements and optimize application performance.Coordinate with global teams to align application usage and standards.Monitor system performance and generate reports on application usage and...

  • Application Support Engineer

    5 days ago

    Pune, Maharashtra, India Parkar Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesTroubleshooting and Issue Resolution:Investigate and analyze reported issues, identifying root causes and implementing effective solutions.Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems.Application MaintenanceEnsure the availability, reliability, and performance of assigned...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Ltimindtree Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Detailed JOB Description:If this Profile his matched based upon our skill requirements, Please fill the details and revert me back.Job Responsibilities Requirement analysis design and develop efficient production grade application Collaborate with multiple teams during different phases of SDLC Develop reusable assets Create knowledge repository Create...

  • Application Support Engineer

    6 days ago

    Pune, Maharashtra, India Webixion Technologies Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Application Support EngineerJob Type-Full TimeExperience- Minimum 1-3 yearsLocation-Chinchwad, PCMCJob Summary:We are seeking a detail-oriented and proactive Application Support Engineer to join our IT operations team. In this role, you will be responsible for providing technical support and maintenance for business-critical software applications, ensuring...

  • Application Support Analyst

    1 day ago

    Pune, Maharashtra, India Quartoloom Solutions Full time

    About the RoleWe are hiring Technical Analysts with strong SQL and problem-solving skills to support our growing client base.This role involves working with ticketing tools, data analysis, and reporting systems to resolve technical issues and ensure smooth business operations in the logistics technology domain.You will get exposure to WMS (Warehouse...

  • Application Support Engineer

    5 days ago

    Pune, Maharashtra, India Harman Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location:Pune - Maharashtra, India - Rajiv Ganhi Infotec ParkJob Family:ManufacturingWorker Type Reference:Regular - PermanentPay Rate Type:SalaryCareer Level:P5Job ID:R Description & RequirementsProviding technical support to teams for external clients when required. Troubleshoot and resolve application-related issuesMonitor application performance and...