Application Support

3 days ago

Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Application Support (SQL) – Rotational Shifts (24/7)As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?About the role:Provide L1/L2 level support for the clients based across the globe.Effectively coordinate among internal teams and provide world class client experience.About the team: We are a client facing function, a first line of defense/interface into FIS eco system for our clients – to address Software/Infra issues, understand/clarify product behavior etc.We have follow-the-sun models in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and Supplementary for LATAM clients unique client-product combinations covered).Our role requirements range from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers.We are a strong team of 560+ clients facing staff with a strong ITIL mindset and solution driven philosophyWe continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS).We use cutting edge & in-market tools and data governance using AI/ML to provide clients with intelligence to conduct their business.What you will be doing:Support – help clients resolve problems related to the Investor Service Manager/Private Capital Suite application and other associated applications related to it.Excellent communication skills.Experience of supporting windows application.Identify and resolve technical/IT issues.Working with clients to help them get the most out of our product and other associated applications.Document – Contribute to Teams online knowledge base and client support documentation; develop and maintain procedural and policy documentation.Attention to detail and methodical working style.What you will need:1-3 years of experience working in – Experience into Production support, basic SQL, checking logs, understanding of Servers, VM's, understanding of Fund accounting, KYC, AML, Private Equity, Change management, handling incidents..Excellent oral and written communications skills.Strong windows troubleshooting skills.Basic Microsoft Windows environment knowledge such as user rights, networking, administration and server configurations.Basic MS SQL knowledge.Understanding of ticketing tools, change management, SDLC.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass

  • Application Support

    7 days ago

    Pune, Maharashtra, India Exemplar Global Resources Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:We are hiring for the profile- Application SupportKey Skills required:Skills : Application Support + MSSQl + ETL + Windows.Sql, mysql, mssql, windows experience, must have worked on ETL toolsExperience : 3-6 yrs CTC: As per industry normsLocation: Pune (Initially WFH)Shifts: Rotational ShiftsInterested candidates can mail their resumes on

  • Application Support

    1 week ago

    Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Commerce/BusinessApplication Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Application Support

    1 week ago

    Pune, Maharashtra, India FIS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Application Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Spero Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Job Title: Application Support EngineerJob Location: Client LocationWork Schedule: 24x7 Shift Environment (Rotational Shifts)• 6 Days Working• Rotational Weekly OffJob Summary:We are looking for a skilled Application Support Engineer to provide technical support at the client location in a 24x7 environment. The ideal candidate will be responsible for...

  • Application Support Engineer

    5 days ago

    Pune, Maharashtra, India Sunbrilo Technology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are hiring for-Role: Application Support EngineerExperience: 7-10 YearsLocation: Baner, PuneRoles & Responsibility:Liaise with engineering teams to understand requirements and optimize application performance.Coordinate with global teams to align application usage and standards.Monitor system performance and generate reports on application usage and...

  • Application Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Ltimindtree Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Detailed JOB Description:If this Profile his matched based upon our skill requirements, Please fill the details and revert me back.Job Responsibilities Requirement analysis design and develop efficient production grade application Collaborate with multiple teams during different phases of SDLC Develop reusable assets Create knowledge repository Create...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Parkar Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesTroubleshooting and Issue Resolution:Investigate and analyze reported issues, identifying root causes and implementing effective solutions.Collaborate with L1 support, development teams, and other stakeholders to resolve complex technical problems.Application MaintenanceEnsure the availability, reliability, and performance of assigned...

  • Application Support Engineer

    1 week ago

    Pune, Maharashtra, India Webixion Technologies Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Application Support EngineerJob Type-Full TimeExperience- Minimum 1-3 yearsLocation-Chinchwad, PCMCJob Summary:We are seeking a detail-oriented and proactive Application Support Engineer to join our IT operations team. In this role, you will be responsible for providing technical support and maintenance for business-critical software applications, ensuring...

  • Application Support Professional

    1 week ago

    Pune, Maharashtra, India FIS Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Application Support (Treasury and Payment Domain)Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate...

  • Applications Support Analyst

    3 days ago

    Pune, Maharashtra, India Citi Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or...