Medical Receptionist
7 days ago
Job Title:
Receptionist
Location: Northwest Bengaluru (near Rajajinagar / Dr. Rajkumar Road area)
Hospital Type: Multi-specialty hospital
Job Summary:
We are seeking a friendly, professional, and efficient Receptionist to be the first point of contact at our busy multi-specialty hospital. The ideal candidate will have excellent communication skills in English and Kannada, strong customer service experience, and the ability to handle multiple tasks in a fast-paced healthcare environment.
Key Responsibilities:
- Greet and assist patients, visitors, and vendors courteously and professionally.
- Answer and route telephone calls promptly; handle patient inquiries effectively.
- Register new patients and update patient information accurately in the hospital system.
- Schedule and confirm appointments with doctors and specialists.
- Coordinate with nursing and medical staff to ensure smooth patient flow.
- Handle billing inquiries, receipts, and maintain basic administrative records.
- Maintain cleanliness and organization of the front desk and waiting area.
- Uphold confidentiality and patient privacy at all times.
Eligibility Criteria:
- Education: Minimum PUC / Diploma / Bachelor's degree preferred.
- Languages: Fluency in English and Kannada (Hindi or Tamil an added advantage).
- Experience:
- Prior customer service or front office experience preferred.
- Previous healthcare or hospital experience is an advantage but not mandatory.
- Skills:
- Excellent interpersonal and communication skills.
- Basic computer literacy (MS Office, data entry).
- Ability to multitask, remain calm, and professional under pressure.
Work Schedule:
- Full-time (rotational shifts may be required, including weekends or evenings).
Compensation:
- Competitive salary based on experience and skills.
Job Types: Full-time, Permanent
Pay: ₹9, ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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