Manager - Warranty & Technical Support
1 day ago
Description of the job and key result areas:- Warranty adjudication– Settlement of claims & timely remittance payment.
- Warranty kitty monitoring & Budget/Audit related activities with Finance team.
- Responsible for Warranty Recovery, Warranty Cost calculations & monitor various failure trends with timely MIS release.
- Provide Technical support to overseas channel partners for technical queries.
- On time resolution of Product emerging concerns & receipt claims by liaising with Manufacturing/PD/Quality/Logistics/Country teams.
- Identify the Top contributing Warranty concerns (priority of incidences /warranty cost/ labor cost) & put action plan in place by driving in senior leadership forums.
- Effective Campaigns execution.
- Participation in Engine Business CDTs and support for First time Right New Product launches by front loading Service and warranty related inputs.
- Review of all advance intimations to provide SDN and Timely release of Technical Service Bulletins, literatures and diagnostic tools.
- Identify Training needs for overseas technical teams & accordingly arrange through the Training center
BE/B.Tech OR Diploma in Automobile / Mechanical
BE – not less than 5-6 yrs & Diploma –8-10 yrs
Industry PreferredQualifications
BE
General Requirements- In depth Tractor knowledge & exposure to QA & NPD process
- Expertise in Engine is added advantage
- Experience in handling dealers and customers
- Sound technical knowledge with analytical skill
- Experience in end to end Warranty cycle
- Exposure to overseas markets after sales support
- Warranty Budgeting
- Hands on experience in IT systems (mWarranty, mGO, SAP, Teamcenter etc.)
-
Warranty Manager
3 days ago
Navi Mumbai, Maharashtra, India Relyon Resources Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearStrong knowledge of automotive systems and components experience in warranty claim evaluation verification Good analytical Excel skills Detail-oriented with strong written communication Ability to work dealers and warranty engineers efficiently
-
Technical Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India Hansa Cequity Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Technical Support AutomobileDepartment: Service / Technical SupportLocation: AiroliQualifications:Diploma / B.Tech / B.E. in Automobile Engineering, Mechanical Engineering, or related field.25 years of experience in automobile service, technical support, or related role.Experience with [specific brand/segment if required, e.g., passenger vehicles,...
-
Customer Support Manager
5 days ago
Mumbai, Maharashtra, India Arya Omnitalk Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition Title: Manager Customer SupportLocation: Mumbai Department: Customer ServiceExperience Required: 7-10 years in customer support, preferably in GPS, Telematics, or IoT hardware domainsIndustry Preference: GPS Devices, Telematics, IoT Devices, Automotive Electronics, Wireless Communication SolutionsRole Summary:We are looking for an experienced and...
-
Associate Project Manager
1 week ago
Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking a detail-oriented and proactive Associate Project Manager to support our Warranty Manager in handling warranty claims within our marine machinery projects. This role is critical in ensuring timely resolution of claims, maintaining accurate records, and facilitating effective communication across departments and with external stakeholders.Job...
-
Technical Support Manager
7 days ago
Mumbai, Maharashtra, India Static Systems Electronics Private Limites Full time ₹ 30,00,000 - ₹ 60,00,000 per yearJob Summary:We are looking for a qualified and motivated Technical Support Manager to join our Mumbai branch. The role involves managing technical training, tender evaluations, project execution, and after-sales support, while ensuring accuracy in design and estimation for tender bids.Key Responsibilities:Conduct product training for clients, partners, and...
-
Sr. Manager/DGM
3 days ago
Mumbai, Maharashtra, India Qdigi Services Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Purpose:To lead and strengthen the post-sales service operations for home appliances by enhancing repair efficiency, reducing service costs, ensuring quality assurance, and optimizing spare part and warranty management. The role focuses on minimizing part replacements, and driving operational excellence in service delivery.Roles and...
-
Technical Support Manager
1 day ago
Navi Mumbai, Maharashtra, India Hansa Direct Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesOn call technical supportRespond and manage multiple inbound calls from customersListen and interact with clients to identify and provide solutions effective for meeting their needsBuild and establish positive trust relationship with clients in order to ensure continued client patronage and satisfactionCollaborate with the customer...
-
Technical Support Manager, Pune
1 week ago
Mumbai, Maharashtra, India Danaher Life Sciences Full time ₹ 12,00,000 - ₹ 36,00,000 per yearBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and...
-
Technical Support
1 day ago
Mumbai, Maharashtra, India Multidimensions Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTo provide on-site and remote technical support, installation, programming, and integration of motion systems, drives, and automation components into customer machinery. The engineer will handle commissioning, PLC programming, troubleshooting, and ensure seamless after-sales support for our industrial automation and motion control projects.Key...
-
Technical Sales Engineer
24 hours ago
Mumbai, Maharashtra, India ReNova Pulse Energy Private Limited Full time ₹ 42,00,000 - ₹ 60,00,000 per yearJob post summaryDate posted: 22 July 2025Pay: ₹420,000.00 per year plus commission, travel expenses and food allowanceJob Description:Company: ReNova Pulse Energy (India's Leading Startup in Renewable Energy)Position: Technical Sales EngineerLocation: Mumbai (Travel Required)About ReNova:ReNova Pulse Energy is a leading provider of solar panel solutions,...