BI Engineer, Payment Ops

Join ABC Fitness, the leading technology provider for the fitness industry

Job Description

Business Intelligence Engineer:

This role requires working from our local Hyderabad office 2-3x a week.

ABOUT ABCFITNESS:

ABC Fitness (ABC) is the global market leader in providing technology solutions to the fitness

Industry. Built on a 40+ year reputation of excellence, ABC helps fitness providers of all sizes and

backgrounds to turn their visions into seamless reality. Founded in 1981, ABC helps 40 million+ members globally, processing more than $11B+ in payments each year for 31,000 clubs in 92+ countries. To support our global scale, ABC has expanded our integrated suite to include best-of-breed platforms: Evo, Glofox, Ignite, and Trainerize, as well as other leading solutions.

As a Thoma Bravo portfolio company, ABC Fitness is bolstered by the leading private equity

firm and focused on the technology that will continue to support our customers and their

members' growth. Learn more at or

ABOUT THE ROLE:

The Data Engineer will be responsible for developing and maintaining pipelines for Payment Ops Org reporting infrastructure. This person will work within the Payment Ops team, responsible for developing and deploying data pipeline for Payment Ops reporting across all ABC products.

WHAT YOU'LL DO:

• Design, develop, and maintain efficient and scalable ETL pipelines to support our enterprise data warehouse and analytical needs.
• Build scalable data models to support real-time transaction monitoring, reconciliation, chargeback tracking, and fraud analysis.
• Work with stakeholders across departments to understand business requirements and translate them into actionable data models and reports.
• Manage and optimize large-scale data systems using Oracle and SQL Server.
• Integrate and normalize payment data from diverse platforms (e.g., Worldpay, Adyen, Stripe).
• Identify and troubleshoot data discrepancies between systems to support timely reconciliation and root cause analysis.
• Build dashboards and reports to monitor approval rates, decline reasons, dispute trends, and interchange fee performance.
• Drive automation in payment reporting processes to reduce manual effort and improve accuracy.
• Maintain documentation of ETL workflows, data dictionaries, and SLA guarantees for downstream consumers.
• Thrive in a fast-paced, ambiguous environment and help shape data strategy from the ground up.
• Continuously improve data engineering practices and drive automation wherever possible.

WHAT YOU'LL NEED:

• 3–6 years of experience in a Business Intelligence or Data Engineering role.
• Strong experience with Oracle and SQL Server, including complex SQL query writing and performance tuning.
• Proven expertise in designing and building ETL workflows for large-scale data warehouses
• Working understanding of payment processing flows, PSP integrations, and key payment metrics (e.g., conversion rate, chargeback rate, retry logic).
• Familiarity with data modeling techniques and data warehousing concepts (e.g., star/snowflake schemas, SCDs).
• Experience handling ambiguity in problem statements and requirements; and converting them into structured data solutions
• Experience in Statistical modelling for forecasting and fraud analytics preferred
• Strong communication and stakeholder management skills.
• Exposure to Python, Spark, or other data transformation frameworks is a plus
• Experience with data visualization tools such as Power BI, Tableau, or Looker is a plus

WHAT'S IN IT FOR YOU:

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset

• Time Off – competitive PTO plans with 15 Earned accrued leave, 12 days Sick leave, and 12 days Casual leave per year

• 11 Holidays plus 4 Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam

• Group Mediclaim insurance coverage of INR 500,000 for employee + spouse, 2 kids, and parents or parent-in-laws, and including EAP counseling

• Life Insurance and Personal Accident Insurance

• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement

• Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16

• Support for working women with financial aid towards crèche facility, ensuring a safe and nurturing environment for their little ones while they focus on their careers.

We're committed to diversity and passion, and encourage you to apply, even if you don't demonstrate all the listed skillsets

ABC'S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:

ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person's diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at

ABOUT ABC:

ABC Fitness ) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 41 million members of clubs of all sizes whether a multi-location chain, franchise or an independent gym.

Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies ).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us