Manager International Sales – Europe
9 hours ago
Job Description:
Reporting Manager – GM Business Operations/ Head Export Sales
- ? Assist in the development of the sales plan. Prepare forecasts and KPI reporting for the sales Team, for use in organizational planning, financial forecasting, budget setting and strategic planning
- ? Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- ? Supervise sales and assist to resolve all issues and recommend prevention of any issues in processes
- ? Maintain professional relationships with all customers within assign area and ensure achievement of all revenue goals for profitability in sales
- ? Analyze all requirements of individual market areas and recommend strategies to increase revenue & profitability
- ? Develop and implement various sales programs to facilitate sales and assist to retain customers to organization
- ? Ensure adherence to all industry standards for Sales
- ? Analyze all information and ensure confidentiality for same
- ? Ensure compliance to all management activities
- ? Prepare reports for all customers on weekly and quarterly basis and provide support to all sales and technical activities
- ? Ensure closure of enquiry within defined timeframe to meet customer satisfaction
- ? Ensure timely submission of proposal / technical offers and other required details to the customers for timely closure of sales order
- ? Closely monitor order execution status of Accounts assigned to team for OTD
- Update customers about the order status in a timely manner to avoid dissatisfaction with the delivery delay or any other technical gaps
- ? Ensure to monitor Customer complaint redressal within the timeframe to ensure timely closure of the complaint and resolution of customer complaints
- ? Ensure successful dispatch of order to the customer by coordinating with concerned functionary and sharing customer insights
- ? Escalate critical matter to higher level for timely resolution
- ? Generate Sales report and MIS for HoD's and Management's review for timely feedback and course correction in the Sales strategy
- ? Business Development, Sales & Marketing Operations and Key Account Management
- ? Meeting Transformer OEMs,consultants,EPC, Utilities (CTU and STU) on regular basis
- ? Offer preparation and submission to customer ? Vendor approvals wherever required in Utilities,OEM's,Consultants etc.
- ? Order Booking: Ensure achievement of budgeted order booking target. ? To achieve the Budget Target (Order Intake, Revenue, collection)
- ? Techno commercial discussion with customers
- ? Order processing to internal sales to Book the order
- ? Competitors Mapping – gathering the information from competitors.
- ? Receivables Management: Collection reviews & follow up to ensure the target is met. Reviewing consistently with sales team to push them to achieve their collection target.
- ? Projection for new product / Marketing for any specific requirement.
- ? Brand Building
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