Senior Network Engineer
14 hours ago
Senior Engineer - MS, Network-13
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs).
Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time.
You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalate will be a key part of your role. You'll communicate with other teams and clients to provide support and ensure that changes are executed with clear risk identification and mitigation plans.
As part of the shift handover process, you'll highlight key tickets and upcoming critical tasks for the next shift. When needed, you'll escalate tickets to ensure the right focus from our Centres of Excellence (CoE) and other teams. Collaborating with our automation teams, you'll work on optimizing efforts and automating routine tasks, all while coaching our Service desk and L1 teams in both technical and behavioural skills.
You'll also establish monitoring for client infrastructure, leading and managing initial client escalations for operational issues. Contributing to the change management process, you'll log change requests, execute approved maintenance activities, and audit incident and request tickets for quality. Your insights will drive trend analysis reports, identifying tasks suitable for automation to reduce tickets and optimize efforts. You might also support disaster recovery functions and other related tasks as needed.
To thrive in this role, you need to have:
- Proficiency in technologies such as Pulse Secure SSL VPN, Palo Alto, Fortinet, Cisco Nexus switches/routers/firewalls, and more familiarity with ticketing tools.
- At least one technical certification in the above-mentioned technologies.
- Strong planning skills, with the ability to anticipate and adapt to changing circumstances.
- Adaptability and resilience in a dynamic work environment.
- Ability to communicate and work effectively across different cultures and social groups.
- Proficiency in active listening and client-centric communication.
- A positive outlook and the ability to work well under pressure.
- A client-first attitude, always seeking to create positive client experiences.
- A bachelor's degree or equivalent qualification in IT/Computing, or equivalent work experience.
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an email address. If you suspect any fraudulent activity, please contact us.
Experience LevelSenior Level-
Senior Network Engineer
4 days ago
Kolkata, West Bengal, India Nihilent Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per yearSenior Network Engineer We're Hiring: Senior Network Engineer to join our team. – Immediate Joiners Preferred – Work from Office – 5+ years of experience What You Need:Experience in large/enterprise-level network infrastructure Industry certifications like CCNA, CCSA (preferred) Strong skills in:WAN (MPLS, SD-WAN, Dynamic...
-
Network Engineer
1 week ago
Kolkata, West Bengal, India RAJCOMM Communications Systems Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionRAJCOMM Communications Systems Private Limited is based out of Kolkata, West Bengal, India. The company operates from 886, Lake Town Rd, Block E, Lake Town. RAJCOMM is dedicated to providing top-notch communication systems, addressing the needs of businesses and individual clients in the region.Role DescriptionThis is a full-time, on-site...
-
Senior Network Engineer
6 days ago
Kolkata, West Bengal, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per yearSenior Engineer - MS, Network-4 Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and...
-
Network Engineer
2 weeks ago
Kolkata, West Bengal, India MSR It Solution Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Title: Network EngineerLocation: Kolkata (Candidates must be residing in Kolkata or willing to relocate)Job Summary:We are seeking a Network Engineer with hands-on experience in Linux system administration and networking to manage, troubleshoot, and support our IT infrastructure. The role requires close collaboration with developers, product teams, and...
-
Director of Engineering Management
2 weeks ago
Kolkata, West Bengal, India Vidhwaan Vishweshwarayya Civil Engineer Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearPosition OverviewThe Director of Engineering Management is responsible for the overall planning, execution, and delivery of the company's civil engineering projects, leading the engineering team to ensure projects are completed on time, on budget, and with high quality. This position requires a combination of technical expertise, project management skills,...
-
Senior Sales Executive- Networking Solutions
5 days ago
Kolkata, West Bengal, India Velocis Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Senior Sales Executive Networking SolutionsLocation: Kolkata, IndiaExperience: 7 to 10 yearsIndustry: IT / System IntegrationAbout the Role:We are seeking a highly motivated and experienced Senior Sales Executive to join our growing team in Kolkata. The ideal candidate will have a strong background in B2B sales, with specific expertise in...
-
Network Engineer
2 weeks ago
Kolkata, West Bengal, India Unoteq Technologies Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per yearThe ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and...
-
Desktop/ Network Engineer
1 week ago
Kolkata, West Bengal, India Team Computers Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description: Desktop/ Network Engineer (POS application)Job Location: Kolkata (VIP RD)Experience: 3 to 6 YearsJob Descriptions:Experience with POS systems, hardware and networking.Famililier with LS Retails and POS application troubleshootingHardware fault diagnosis & isolation on desktops / laptops.Installation and OS Support - Repair / Re-Installation...
-
Senior Network Field Engineer
3 days ago
Kolkata, West Bengal, India Skytel Teleservices Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities:* Collaborate with cross-functional teams on project delivery.* Design, implement & optimize network infrastructure.* Provide expert technical support for switching, routing, CCTV systems.Health insuranceAnnual bonusProvident fundTravel allowance
-
Network Administrator
1 week ago
Kolkata, West Bengal, India Profound Human Resource Development Advisors Full time ₹ 2,50,000 - ₹ 7,50,000 per yearRole & responsibilitiesJob Description of Network Administrator at VGM • Support, configure, maintain and upgrade corporate customers networks and in-house network and servers • Install and integrate new server, switches, firewall related hardware and applications also checking for related updates like version of firmware, model etc. • Ensure network...
