General Manager

GM - Regulatory

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

New Products, Services & Technology

Job Level/ Designation

GM / M3

Function / Department

Regulatory

Location

Delhi/Mumbai

Job Purpose

The General Manager - New Products, Services and Technology will provide regulatory support in the evaluation and enablement of new/planned to be modified products, services and deployments in consumer, enterprise and technology domains of the Company. This role ensures regulatory compliance in business and technology initiatives while working cross-functionally with product, technology, commercial, legal, privacy, security teams.

Key Responsibilities :

1. Collaborate closely with consumer, enterprise and technology teams to assess and approve their initiatives from regulatory, licensing and compliance perspective.
2. Help design internal processes and checks to ensure such initiatives meet applicable regulatory obligations from day 1.
3. Maintain regulatory evaluation and approval documentation.
4. Facilitate smooth and timely clearances/ approvals/compliances keeping in mind VIL business imperatives and reputational impact.
5. Capture regulatory bottlenecks or ambiguities and contribute to position papers, industry consultations, and DoT/TRAI submissions to recommend policy changes or seek clarifications before deployment.
6. Facilitate business understanding and clarity on regulatory and licensing issues.

Key Result Areas/Accountabilities

1. Regulatory assessment and approvals

• Ensure timely and accurate regulatory assessment of new or planned to be modified consumer, enterprise and technology initiatives to support business growth and on-time project rollouts.

[100% of initiatives assessed and approved within agreed turnaround times ; 100% of initiatives launched with zero post-facto regulatory non-compliance related penalties]

• Identify and resolve potential compliance hurdles, ambiguities balancing regulatory rigour with business imperatives.
• Provide clear go/no-go recommendations applying a balanced, risk based and pragmatic solutions based approach to ensure business enablement while safeguarding compliance.

[Quality of regulatory assessment feedback rated by internal stakeholders]

• Maintain documentation of all evaluations and approvals for governance purposes.

1. Regulatory compliance by design

• Partner with product and technology teams to embed compliance requirements into product/service design from inception.
• Help develop processes and internal controls to ensure adherence to licensing and regulatory obligations (incl. privacy and security obligations).

[No: of processes streamlined or assessed]

1. Cross functional collaboration and advisory

• Act as regulatory subject matter expert for technology, commercial, product innovation, legal, security and privacy teams.
• Translate complex regulatory, licensing, and policy requirements into actionable business and technology guidance.
• Build regulatory awareness and clarity within business teams through structured communication.

1. External engagement and policy advocacy

• Contribute to position papers, industry consultations, and submissions to DoT, TRAI

[Quality and timeliness of submissions ; no: of key policy clarifications secured or regulatory changes influenced that support business]

Core Competencies, Knowledge, Experience

1. Regulatory expertise - Minimum 5 years of regulatory experience ideally within telecom, deep understanding of telecom regulations, licensing, compliance frameworks and policy standards affecting consumer, enterprise and technology domains. Proven track record of regulatory evaluation, approvals, and compliance enablement for new products and services.
2. Risk-based compliance assessment : Ability to evaluate business and technology initiatives using a risk-based, nuanced approach. Analytical and problem-solving skills with ability to identify regulatory bottlenecks, analyze ambiguities and propose practical solutions.
3. Cross-functional coordination and collaboration : Strong skills in working effectively across technology, commercial, legal, privacy, security and product/business teams.
4. Communication & advisory : Excellent verbal and written communication skills for articulating complex product proposals and regulatory requirements to diverse stakeholders.
5. Policy advocacy and representation : capability to influence and effectively write on key business issues for influencing policy in favour of business objectives.

Must have technical / professional qualifications

MBA with basic certifications on new technologies

Years of Experience

5 yrs

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership