Call Quality Analyst

Job Title: Call Quality Analyst Location: Salt Lake Sector V, Kolkata Company: Teleminds Infotech Pvt Ltd.. Shift Timings : 5:00am to 2:00pm (Monday to Saturday) 2:00pm to 11:00pm (Monday to Saturday) 8:00am to 5:00pm(Monday to Saturday) We are hiring for Call Quality Analyst. Freshers are welcome to apply Key Responsibilities:Monitor,...

Job Title: Quality AnalystLocation: Salt Lake, KolkataCompany: Teleminds Infotech Pvt Ltd..Shift Timings : 5:00am to 2:00pm (Monday to Saturday) Pickup facility will be provided for this shift.2:00pm to 11:00pm (Monday to Saturday) Drop facility will be provided for this shift.We are hiring for a Call Quality Analyst.Freshers are welcome to applyKey...

About the Role:We are looking for a Call Quality Analyst to evaluate customer and sales calls, identify gaps, and ensure high standards of communication and customer experience. The role involves auditing calls, preparing quality reports, and providing feedback to enhance team performance.Key Responsibilities:Listen to and audit inbound & outbound calls...

Job Summary:The Call Quality Analyst is responsible for monitoring and evaluating inbound and outbound customer interactions to ensure adherence to company policies, compliance, and quality standards. The role involves identifying areas of improvement, providing actionable feedback, and driving customer experience excellence.Key Responsibilities:Monitor live...

Job Overview:We are seeking a detail-oriented and analytical Quality Analyst (QA) – Call Audit to monitor, evaluate, and improve the quality of customer interactions. The role involves auditing calls, identifying gaps, providing feedback, and supporting continuous process improvements to enhance customer experience and ensure compliance with company...

Job Summary:We are seeking a detail-oriented and analytical Quality Analyst to monitor, evaluate, and improve the quality of processes and customer interactions. The role involves auditing calls, chats, and operational workflows to ensure compliance with company standards and deliver the best customer experience. The QA will also provide insights and...

WE ARE HIRING FOR BPO QUALITY ANALYST WORK FROM OFFICE SALT LAKE SECTOR 5 KOLKATAMUST HAVE BPO QUALITY ANALYST EXPERIENCE FOR 1 YEAR FOR THE SAME ON PAPERSMUST KNOWN 7 QC TOOLSMUST HAVE GOOD KNOWLEDGE OF QUALITY ANALYSTMUST BE FROM KOLKATA CANDIDATES NEED IMMEDIATE JOINERSSHARE YOUR CV TO HR NAMITA Job Type: PermanentPay: ₹20, ₹22,000.00 per...

Job Summary:We are seeking a detail-oriented Quality Analyst (QA) – Call Audit professional to monitor and evaluate customer interactions, ensuring adherence to process, compliance, and service quality standards. The QA will be responsible for identifying gaps, providing feedback, and supporting continuous improvement in customer experience.Key...

Apply NowJob TitleQuality Analyst Job Description FOR KOLKATA Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication:Excellent verbal and written communication skills to provide clear...

Apply NowJob TitleQuality AnalystJob DescriptionFOR KOLKATAQuality Analyst || International BPO Experience:Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate)Communication:Excellent verbal and written communication skills to provide clear...