Lead - Post Sales

3 days ago

Kolkata, West Bengal, India Livspace Full time ₹ 8,00,000 - ₹ 12,00,000 per year

As a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience.  To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class service. We are looking for a fun and committed individual who understands Modular, Custom & Service to the core to enhance client satisfaction and trust with Livspace.

Roles and Responsibilities

  • In-depth knowledge and technical hold over the Interior Products (Modular, Custom & services)
  • Sound knowledge to analyze the root cause of the issue and to provide a solution.
  • Knowledge about the installation process of Modular, Civil and Custom work.
  • Well versed with the Hardware, materials specification and technical details.
  • Strong verbal articulation, presentation and written communication skills.
  • Good listener with active problem-solving skills
  • Good interpersonal and analytical skills
  • Flexible with work timings/ schedule and availability.

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