Post Sales Executive

7 days ago


Bengaluru, Karnataka, India DC Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year


Job Description:

Roles & Responsibilities:

  • Welcome call to be done as per SOP
  • Solve customers' post-sales queries
  • Maintain customer progress data & follow-up data.
  • Enter customer payment details in the software 
  • Follow up for disbursement/payment with customer/bank 
  • Collection and Documentation-Documents such as Welcome letter, Demand Letter, Allotment letter, Reminders, Cost sheet, Receipts, MOFA, Agreements Etc. 
  • Follow up for payment through Reminder letters, Verbal communication, and Emails. 
  • Facilitate timely execution and Registration process. 
  • Facilitate in handing over possession of flats to the buyers and the necessary documentation. 
  • Carrying out the process for society formation and handover in coordination with the liasoning department. 
  • Cross-check the sales deed agreement before registration. 
  • Prepare debtor's reconciliation.
  • Interest calculation for delayed payments and collection from customers. 
  • Responsible for all the consumer touchpoints, from the time of sale to the handover of the residence, for the project(s) assigned. 
  • Ensuring quality of customer interactions through monitoring of relevant matrix.


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