Customer Care Executive
6 days ago
We are looking for Customer Care Executive (Voice Process) for one of our client.
Working Days & Timings: Monday to Friday 07.30 pm to 04:00 am (US Night Shift).
Role & responsibilities:
- Responsible for making calls to hospitals and clinics for follow-up regarding medical record requests after the initial submission.
Preferred candidate profile:
- Must be a Graduate.
- Strong active listening and verbal communication skills - comprehending English are essential.
- Must be reliable, honest, motivated, organized, detail-oriented and able to work independently.
- Comfortable working in US night shift.
- Prior experience in the US medical records retrieval process OR any US voice process will be an added advantage, but this is not mandatory.
Company Benefits:
- 5 days working Monday to Friday.
- Salary credited by 3rd of every month.
- Health Insurance.
- Accidental Insurance.
- Life Insurance.
- Gratuity.
- ESIC and Provident Fund (eligible employees).
- Initial one-month free accommodation for outstation employees.
- Night Cab Drop-off facility (on request-subsidize cost).
- Work training programs.
- Rewards & Recognition vouchers.
- Team outings.
- Annual get-togethers and many more.
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