Consultant - Communication Training

7 days ago


Gurgaon, Haryana, India IndiGo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description:

  • Communication Skills: must be able to articulate and communicate your ideas accurately, appropriately, and effectively.
  • Writing Skills: must be able to draft and/ or edit/ improve and approve written content (including airport/inflight announcements) Writing skills are critical for this profile.
  • Flexibility: must be able to make yourself available at short notice based on the requirement of the business.
  • People Skills: Engage team members and create healthy relationships with and among them to create a quality learning and work environment
  • Conduct periodic training needs analysis for voice skills across the organization
  • Develop and rollout timely as well as effective & innovative training solutions to address the learning requirements across the organization
  • Illustrate needle movement w.r.t trainee capability on communication skills post training (via certification)
  • Meet the defined communication training & certification targets for operational Cabin Crew as well as Customer Service Staff
  • Conduct Pre-Hire training (as required) with a 80% batch conversion at the final round of interview
  • Conduct Communication Training for the Flight Operations team (as required & planned with them)
  • Ensuring the Company Manuals pertaining to voice training & announcements are updated
  • Execute and monitor corrective developments and action plans for IFS, AO&CS and Flight Ops staff
  • Availability to the Human Resources recruitment preliminary interview phases for Cabin Attendants and Airport Operations
  • Travel to deliver station specific/ regulatory training (as well as audit/job shadowing - if necessary)
  • Upskill & develop self on related professional skills
  • Research  and develop training visual aids, audio aids, and reviewing efficacy of the current trends in learning technology
  • To facilitate (as required) communication training for new hires (IFS and AO&CS)
  • To facilitate (as required) corporate training programs
  • Will participate (as required) in the development & rollout of Advanced Customer Service training for AO&CS

Willing to work rotational shifts and on weekends



  • Gurgaon, Haryana, India ThinkBiz Consulting Full time ₹ 4,20,000 - ₹ 4,80,000 per year

    Designation - Business development Skills - develop the client and manage the existing client Location - gurgaon Ofc mode - hybrid Salary k Np - immediate joiner Consultanting in training, audits and many mores.Send cvJob Types: Full-time, PermanentPay: ₹35, ₹40,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person


  • Gurgaon, Haryana, India Acquara Management Consultant Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: AVP – Corporate Tax (UAE Operations)Location:GurgaonExperience:Chartered Accountant (CA) with 5–7 years post-qualificationPreferred Background:Big 4 / Tier 1 consulting firm experience in tax compliance and deliveryRole Overview:Lead corporate tax compliance operations for UAE-based clients, with responsibility for tax computation,...


  • Gurgaon, Haryana, India IHG Hotels & Resorts Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Learning and DevelopmentDesign, implement, and oversee training programs tailored to business needs. Monitor the effectiveness of training programs and make necessary improvements.Collaborate with department heads to identify skill gaps and develop targeted training initiatives. Act as a liaison between leadership and teams to ensure training aligns with...


  • Gurgaon, Haryana, India Vidya Niketan Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Summary: To obtain employment and experiential opportunities in business, industry, academia for students in all programs of the college. To counsel, prepare and enhance hiring potential of students, new graduates into the job market. To assist in the internships and placement of students. Position: Placement Manager or Training Placement Officer...


  • Gurgaon, Haryana, India IndiGo Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities:•Would be required to conduct regular customer service and systems training programs, along with other programs assigned.•Open to travel for 18 days a month with rostered offs.•Open to work morning afternoon shift pattern•Actively participates in team and ifly engagement activities•Actively contributes to ongoing and future...

  • Training Manager L2

    6 days ago


    Gurgaon, Haryana, India Wipro Full time

    Job description:Job DescriptionRoleTraining and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes.  Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to...

  • HR Training Intern

    1 week ago


    Gurgaon, Haryana, India Global Access Cars Automobile Trading Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    What drives us?A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we are building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the...

  • Consultant-Poise

    6 days ago


    Gurgaon, Haryana, India IndiGo (InterGlobe Aviation Ltd) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The ideal candidate will bring a strong foundation in poise, etiquette, makeup artistry, and image consulting, along with experience in facilitating transformative, high-impact training sessions. This role requires a proactive people manager with a track record in training and team mentorship, who can travel to multiple locations and deliver professional...


  • Gurgaon, Haryana, India BYLD DTCI Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionBYLD Group, founded in 1998, is the largest provider of technology-enabled HR and business productivity solutions in the South Asian region. We specialize in leadership development training and coaching programs, offering tailored BeSpoke Solutions for enhancing leadership skills, sales skills, and individual capabilities. With a focus on...

  • Training Manager

    2 weeks ago


    Gurgaon, Haryana, India Battery Smart Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary:An experienced Training Manager with 5-6 years of hands-on experience in building and running training programs. The person will oversee product & process training, behavioural & soft skills learning, content creation and management, and end-to-end Learning Management System operations. The ideal candidate is a strategic thinker, excellent...