Consultant - Customer Service Training
2 weeks ago
Roles & Responsibilities:
•Would be required to conduct regular customer service and systems training programs, along with other programs assigned.
•Open to travel for 18 days a month with rostered offs.
•Open to work morning afternoon shift pattern
•Actively participates in team and ifly engagement activities
•Actively contributes to ongoing and future projects.
•Updates and improves all training material (modules/job aids) pertaining to functional training module
•Contributes towards quality enhancement of the training program and brings in innovations for efficiency.
Skills required
•Worked for a minimum of 4-6 years in the terminal building
•Handled International, domestic and code share flights/operations
•Managed IROPs operations
•Strong understanding of IndiGo policies
•Trained on advance DCS and/or World Tracer Web
Note: Must be comfortable with rotational shift and rotational offs
Preferred Skills: Knowledge of MS word, excel and PowerPoint. Basic understanding and comfort with virtual video editing tools is desirable.
At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.
Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their – but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.
-
Customer Service Executive
2 days ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per yearCustomer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...
-
Customer Service
2 weeks ago
Gurgaon, Haryana, India IGT Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description: Premium Travel Sales ConsultantCompany:IGT SolutionsLocation:GurgaonAbout IGT Solutions:IGT Solutions is a global leader in providing integrated BPM, Technology and Digital Services and Solutions to the Travel, Hospitality and Retail industries. We are hiring on behalf of a major international client that operates a leading global travel...
-
Consultant, Advisors and Consulting Services
7 days ago
Gurgaon, Haryana, India Mastercard Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Consultant, Advisors and Consulting Services
7 days ago
Gurgaon, Haryana, India Mastercard Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Consultant, Advisors and Consulting Services
7 days ago
Gurgaon, Haryana, India Mastercard Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Title:Consultant, Advisors and Consulting Services - Performance Analytics Overview:OVERVIEW:Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven...
-
Customer Service
1 week ago
Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJoin us as a Customer Service & Operations Cash Management AnalystYou'll deliver customer and business outcomes by fulfilling customer's transactions and queries, supporting business processes, policies and procedures, and understanding customer and business needs, taking larger ownership of the customer deliverablesWe'll look to you to follow process steps...
-
Training Consultant
7 days ago
Gurgaon, Haryana, India e2090299-f444-46c7-ad49-37039c90dd2e Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout NIITAt NIIT, we're transforming the way the world learns, for the better. That's why the world's best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed...
-
Customer Service
2 weeks ago
Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin us as a Customer Service & Operations Analyst for DSARsWe'll look to you to respond to Data Subject Access Requests (DSARs) from customers promptly within in agreed timelinesThis is an opportunity to make a positive impact to our customers and colleagues as you deliver successful outcomes through investigating queries and by supporting business...
-
Customer Service
4 hours ago
Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin us as a Customer Service & Operations Analyst in Reconciliation & InvestigationsThis is an opportunity to take on a role in reconciliation and investigations, delivering successful customer and business outcomesYou'll be investigating queries, supporting business processes, policies and procedures and understanding customer and business needsThis role...
-
Training Specialist
6 days ago
Gurgaon, Haryana, India INTELLITECH ELECTRONIC SOLUTIONS LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionINTELLITECH ELECTRONIC SOLUTIONS LIMITED is a dynamic organization based in New Delhi, India, specializing in innovative electronic solutions. The company is recognized for its commitment to delivering high-quality services to a diverse client base. INTELLITECH's focus on excellence and cutting-edge technology drives its continuous growth...