Area Collections Manager

13 hours ago


Chennai, Tamil Nadu, India b5efbe03-3c8d-4ce6-8491-7c9c56fd8532 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Aditya Birla Capital Limited

Area Collections Manager - SME Collections - Coimbatore

Location: Coimbatore - ESR Avenue, Tamil Nadu

Key Result Areas

Supporting Actions

Achieve collections targets

Minimize credit losses for portfolio

Drive higher resolution rates.

Daily monitoring and regular reviews of delinquent portfolio

Work with non-performing defaulting borrowers to create optimum recovery solutions

Portfolio review and monitoring

Monitor customer accounts, flagging likely cases of default or delayed payment

Provide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases, etc.

Compliance and audit

Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements

Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABCL as well as its customers

Participate in periodic audits of the collections teams

Customer escalations and complaints

Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations

Relationships:

Relationship Type

Frequency

Nature

Internal

Regional Collections Manager / Area Collections Manager

Daily / regular

Portfolio update and alignment of strategy and activities

Credit/ Policy Teams

Weekly

Updation of Collections Cases, MIS, Bounce details etc. Updates on policy changes.

Legal Team

As needed

Escalations, customer complaints

External

Collections Agencies and Vendor Partners

Regular

Visits / discussions on portfolio; Reviews, case updates, exception reporting

Customers

As needed

Escalations and follow-ups

Minimum Experience Level

9 - 20 years

Job Qualifications

Under Graduate



  • Chennai, Tamil Nadu, India Fibe Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Fibe (formerly Early Salary):Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans,...


  • Chennai, Tamil Nadu, India SARA INFOTECH Full time ₹ 50,000 - ₹ 9,00,000 per year

    Job Summary:The Field Collection Manager is responsible for managing and leading a team of field collection agents to ensure timely recovery of overdue accounts. The role involves planning, coordination, monitoring, and execution of collection strategies to reduce delinquency and improve recovery rates in accordance with company policies and regulatory...

  • Collection Manager

    2 weeks ago


    Chennai, Tamil Nadu, India Tata Capital Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role Overview: As a Collections Manager, your primary responsibility will be handling collections for the assigned area and achieving collection targets on various parameters like resolution, flows, credit cost, and roll rates. You will play a crucial role in keeping the NPA's within the assigned budget and taking active measures to minimize them....

  • Collections Manager

    1 week ago


    Chennai, Tamil Nadu, India Aditya Birla Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    AB Housing Finance LimitedCollections ManagerLocation: Century Plaza, Chennai, Tamil NaduOrganizational ContextKey Aspects:Part of the Aditya Birla Capital Limited, Aditya Birla Housing Finance Limited (ABHFL) is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. The company offers a complete...


  • Chennai, Tamil Nadu, India Chola Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position : Zonal Collection Manager - South ( SME )Location : ChennaiKey Purpose of the Job :The Zonal Collections Manager will be responsible for leading and managing collections operations for SME products within the assigned zone. This role requires driving collection efficiency, minimizing delinquencies, ensuring compliance with regulatory frameworks,...

  • Collection Manager

    1 week ago


    Chennai, Tamil Nadu, India Tata Capital Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    DescriptionThis role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policyCore Responsibilities:o    Ensure to manage assigned portfolio to achieve expected resolution o    Ensure trail/feedback needs to be update in system and report to...

  • Collection Manager

    2 weeks ago


    Chennai, Tamil Nadu, India Tata Capital Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    11428This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policyCore Responsibilities:o    Ensure to manage assigned portfolio to achieve expected resolution o    Ensure trail/feedback needs to be update in system and report to...

  • Area Manager

    4 days ago


    Chennai, Tamil Nadu, India Infinity Learn Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    We're Hiring:Area Manager – Infinity SchoolsAbout the RoleAs an Area Manager, you will be responsible for driving business in your territory by acquiring new academic institutions, retaining and upgrading existing customers, and building strong channel partnerships. You'll work closely with schools and learners to achieve business goals while ensuring...

  • Area Sales Manager

    6 days ago


    Chennai, Tamil Nadu, India Webasto Roof Systems Full time ₹ 33,61,500 - ₹ 67,23,000 per year

    We are looking to employ a driven and experienced area sales manager to increase sales within an assigned geographical area and guide a team of field sales representatives. The area sales manager's responsibilities include delivering presentations to potential and existing customers, evaluating the performance of the sales team, and preparing concise sales...

  • Collections Manager

    6 days ago


    Chennai, Tamil Nadu, India Dugar Finance And Investments Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title :Collections ManagerReporting To: Head of OperationsLocation: Chennai Corporate OfficeObjective:Oversee and execute effective loan recovery and collections strategies to reduce NPAs and ensure timely inflows across commercial vehicle and MSME secured finance portfolios.Key Responsibilities:Develop and implement collections policies aligned with...