Splunk Engineer

3 hours ago

Hyderabad, Telangana, India CA One Tech Full time ₹ 10,00,000 - ₹ 25,00,000 per year

Job Title: Splunk Engineer

Experience: 36 Years

Location: Hyderabad

Position Type: Contract to Hire (C2H)

Work Mode: Onsite

Support Model: 24x7

Immediate Joiners Preferred

Role Requirements

Splunk Proficiency:

  • Strong knowledge of Splunk architecture, query language, and best practices.
  • Expertise in monitoring, troubleshooting, and maintaining Splunk systems.
  • Ability to analyze complex problems, identify root causes, and understand system behavior at scale.

Orchestration Tools:

  • Experience with Puppet (preferred) or similar automation/orchestration tools.

Cloud & Operating Systems:

  • Hands-on experience with AWS and Linux/Windows environments.

Incident Handling:

  • Assist in root cause analysis and manage change-related escalations.

Process & Runbook Usage:

  • Must adhere to documented change processes and control gates strictly.

Communication:

  • Excellent English verbal and written communication skills.

Documentation:

  • Maintain and update runbooks with rollback/validation steps.
  • Ensure all changes are version-controlled and reviewed.

Key Responsibilities

  • Execute change requests in line with Splunk TechOps runbooks and compliance standards.
  • Use ServiceNow workflows and IA tickets for change tracking and execution.
  • Review, validate, and implement Splunk configuration changes.
  • Develop and maintain up-to-date Splunk runbooks.
  • Follow second-person review protocols as per process.
  • Provide ad hoc reports, customer escalation support, and incident investigations.
  • Update supplier engineering runbooks with rollback instructions.
  • Track and report KPIs and SLAs (e.g., change success rates).
  • Execute production-grade changes via ServiceNow.

Preferred Certifications

  • Splunk Core Certified Admin / Power User
  • ITIL Foundation (preferred for change process understanding)
  • Puppet / Ansible Certification (desirable)

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