Splunk Admin

6 hours ago

Hyderabad, Telangana, India Themesoft Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role: Splunk Admin

Exp: 3 yrs – 8 yrs

Level: A & SA

Location Preference: Hyderabad

Notice Period: Immediate Joiners or short notice of 15-20 days max

Role Requirements

  • Splunk Proficiency -
    Proficient in Splunk's architecture, query language, and best practices, including monitoring, troubleshooting, and maintaining systems. Ability to identify and resolve issues, analyse complex problems, and understand system behaviour at scale.
  • Orchestration Tools -
    Puppet (preferred), or similar automation tools
  • Cloud & Operating system -
    AWS & Linux/Windows
  • Incident Handling -
    Assist in root cause analysis and change-related escalations
  • Process & Runbook Usage -
    Must follow documented change processes and control gates strictly
  • Communication –
    Good English verbal and written proficiency
  • Support Model –
    24x7
  • Documentation -
    Update runbooks with rollback/validation steps; maintain versioned histories

Experience -

  • 3–6 years in Splunk administration, engineering, or support
  • ServiceNow workflows
  • Splunk Search, Dashboards, ITSI (optional), troubleshooting, and maintaining systems
  • Familiar with working in a compliance-driven engagement model

Key Responsibilities:

  • Execute change requests as per Splunk TechOps runbooks and compliance standards.
  • Use ServiceNow workflows and IA tickets for tracking and executing changes.
  • Review and validate proposed Splunk configuration changes before implementation.
  • Develop and maintain Splunk runbooks.
  • Follow second-person review protocols and maintain documentation per guidelines.
  • Provide ad hoc reporting and support customer escalations or incident investigations.
  • Update and maintain supplier engineering runbooks with clear rollback instructions.
  • Track KPIs and SLAs including successful execution rates of approved changes.
  • Execute production-grade changes via ServiceNow

Preferred Certifications

  • Splunk Core Certified Admin / Power User
  • ITIL Foundation (for change process understanding)
  • Puppet/Ansible certification (desirable)

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