
Collections Manager
2 weeks ago
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment.
- Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up
- Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies
- Field workforce has to be DRA Certified as per regulatory norms
- All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued
- All payments collected on field to be deposited/ applied within the TAT
- Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager
- Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved
- Timely submission of used receipts & ensuring payment application within the approved TAT.
- Receipt reconciliation to be done within the approved cut off date
- Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate
- Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated
- Communication on pickups for accounts where pickups have been generated
- Ensure vendor payouts are timely raised & commission is subsequently paid to vendors
- Agency to operate within the regulatory framework with 100% compliance of regulatory norms
- Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts.
- Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank.
- Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate
- Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap
- Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio
- Ensure regular agency visits & review with field team
- Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc)
- All communication to the agencies to be sent only on registered email id
- Ensure all customer interactions are updated in DCR for future reference
- Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance)
- Ensure rightful representation of the Bank in any customer/ third party interaction
- Timely closure of receipt reconciliation & providing confirmation on data destruction
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Collections Manager
3 weeks ago
Patel Nagar, India YES BANK Full timeThe role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/...
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Collection Manager
5 days ago
Patel Nagar, Delhi, Delhi, India RSNA Servitech pvt. ltd. Full time ₹ 3,00,000 - ₹ 4,20,000 per yearExperience - 1-3 yearsDomain - Personal LoansDemonstrable experience in NBFC/BanksEnthusiastic and dedicated with strong leadership skillsExcellent Communication and negotiation skills6 Can travel pan India for recovery.Location - New DelhiContact on given number Job Types: Full-time, Permanent, FresherPay: ₹25, ₹35,000.00 per monthBenefits:Cell phone...
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Collection Manager
3 weeks ago
Shastri Nagar, India Bazaari Global Finance Ltd Full timeJob Description The role involves managing loan EMI collections, supervising the collection team, and ensuring timely recovery of dues. The candidate should have prior NBFC/Banking collection experience with team handling exposure. Key Responsibilities: Supervise and monitor the collection team's daily activities Follow up with customers for EMI / overdue...
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Collection Manager
23 hours ago
Kirti Nagar, Delhi-NCR, India Richman Fincap Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description: We are looking for a Collection Executive with prior experience in NBFCs or banks. The candidate will be responsible for managing follow-ups between 1 to 30 DPD (Days Past Due). Key Responsibilities: Make proactive calls to customers for payment reminders (1–30 DPD bucket) Explain repayment schedules and resolve queries...
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Collections Manager
7 days ago
Delhi, Delhi, India LegalPay Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionLegalPay is India's premier finance and asset management firm focused on law. We excel in providing tailored dispute financing solutions, making us the top choice for all your legal and litigation financing requirements. Our commitment is to fund, pursue, and expertly manage your cases without imposing any upfront fees. Whether it's a...
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Collections Manager
1 week ago
Delhi, Delhi, India Baid Stock Broking Services Full time ₹ 2,00,000 - ₹ 12,00,000 per yearWe are seeking an experienced Collection Manager to lead our collections operations at our NBFC branch. The role involves managing a team of agents, implementing effective recovery strategies, handling escalations, and ensuring compliance with regulatory guidelines. The ideal candidate will be target-driven, customer-focused, and skilled in minimizing...
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Collection Manager
7 days ago
Delhi, Delhi, India Indusind Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesTo manage assigned delinquent pool with the help of vendor and its staff involved in collection of overdue payments from delinquent customers.To manage NPA stock/target for Bucket/portfolio managed is met by way of Pre- NPA resolutions,To work towards enhancing productivity and capacity rationalization leading to cost monitoring to...
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Collection Manager
3 days ago
Shastri Nagar, Jodhpur, Rajasthan, India Bazaari Global Finance Ltd Full time ₹ 2,16,000 - ₹ 2,64,000 per yearJob DescriptionThe role involves managing loan EMI collections, supervising the collection team, and ensuring timely recovery of dues. The candidate should have prior NBFC/Banking collection experience with team handling exposure.Key Responsibilities:Supervise and monitor the collection team's daily activitiesFollow up with customers for EMI / overdue...
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Collections Manager
2 weeks ago
Central Delhi, New Delhi, India MACOM Full time ₹ 9,00,000 - ₹ 12,00,000 per yearManage the end-to-end collections process for all customers (dealers, distributors, cntractors, etc.) Monitor account receivables (AR) and follow up with clients to ensure timely payments. Maintain and update aging reports and collection dashboards for senior management review. Coordinate with the sales, dispatch, and accounts teams to resolve billing,...
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Collection Manager
21 hours ago
Shastri Nagar (Link Road) Goregaon, Mumbai, India Storm Financial Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Collection Manager Job Summary: The Collection Manager is responsible for overseeing the collection operations of the organization, ensuring timely recovery of dues, minimizing delinquency, and maintaining strong relationships with customers while adhering to company policies and regulatory guidelines. Key Responsibilities:Supervise...