General Manager HR

Job no: 528653

Brand: People and Culture

Work type: Full time

Location: Noida, India

Categories: Corporate & Group Travel, People & Culture

Hello,

FCM part of FTCG is one of the world's largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM's flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.

As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions.

Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years , FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time FCM Travel India is one of India's Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services.

A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

Day in the life:

Recruitment Leadership

• Lead end-to-end recruitment operations across all GCC pillars, including volume, niche, and leadership hiring.
• Partner with the GCC Head and business leaders to forecast workforce demand and deliver against manpower plans.
• Build and lead a high-performing recruitment team with strong delivery, agility, and business alignment.
• Design sourcing strategies using digital tools, social platforms, and partnerships to create strong candidate pipelines.
• Drive employer branding campaigns that position the GCC as a preferred global talent destination.
• Implement data-driven dashboards and recruitment analytics for visibility on KPIs (time-to-hire, source mix, offer ratio, cost).
• Introduce process improvements and automation initiatives to enhance hiring efficiency and candidate experience.
• Manage agency partnerships, internal mobility programs, and governance around hiring policies and approvals.
• Collaborate with global talent teams to ensure consistency in recruitment standards and compliance.

Workforce Effectiveness & Retention (Strategic Support)

• Partner with GCC leaders on workforce planning, succession readiness, and role design for scalability.
• Support performance management and development discussions to ensure clear goals and accountability.
• Provide insights on talent movement, attrition trends, and engagement actions that strengthen retention.

• Align recruitment outcomes with capability development and diversity objectives.

• Governance & People Experience (Advisory Role)

• Ensure adherence to HR policies, global standards, and local compliance in all hiring processes.
• Collaborate with HR Operations to deliver seamless onboarding, induction, and transition experiences.
• Support initiatives that enhance culture, communication, and leadership engagement within the GCC.

You'll be perfect for the role if you have:

• Postgraduate or master's degree in human resources or business administration.
• 8–12 years of experience in HR with strong focus on recruitment leadership.
• Experience in managing large-scale, multi-region hiring operations within GCC/GBS or global organizations.
• Prior exposure to performance or HR business partnering will be an advantage.
• Proficiency in Workday or similar HRIS systems.
• Expertise in Hirring management, recruitment analytics, and workforce reporting.
• Strong Excel, PowerPoint, and dashboarding skills.
• Exposure to process automation (Power Automate, UiPath) preferred.
• Flexibility to work across multiple global time zones.

Work Perks - What's in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

Market Aligned remuneration structure and a highly competitive salary

Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself

Work life Balance: We believe in "No Leave = No Life" So have your own travel adventures with paid annual leave

Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people

Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people.

Paternity Leave: We ensure that you can spend quality time with your growing family

Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons

A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally.

Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it

Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.

We value you...

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Who we are...

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism

#LI-RL1#FCMIN#LI-Onsite

Applications close: 28 Nov 2025 India Standard Time