Order Management Specialist

7 days ago


Noida, Uttar Pradesh, India Cogeco Ontario Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

Essential Functions:

  • Enter emails or faxed sales orders from end user customers into SAP
  • Retrieve orders from partner portal and process into SAP
  • Verify pricing against customer contract or approved discount matrix
  • Verify availability of product
  • Coordinate with Purchasing to determine lead times when supply is not available
  • Exercise discretion to prioritize product allocations when supply is not available
  • Provide inside sales support, including interface with Customer Master Data, Credit, Purchasing, Logistics, and Sales
  • Answer customer inquiries regarding order status, product availability, pricing, and lead times
  • Troubleshoot customer issues, responding in timely manner
  • Consistently review backlog to ensure compliance with company booking policy, including requirements that impact revenue recognition
  • Complete self-training modules in Reliance (quality system) as needed
  • Log customer complaints (CCAR's) in Reliance
  • Create Zendesk tickets to request additional addresses or contacts be added to SAP

Knowledge, Skills, and Abilities:

  • High-energy individual with ability to work under pressure in a fast-paced, changing environment with a positive attitude
  • Customer first mentality
  • Strong time management skills to effectively prioritize daily tasks
  • Demonstrated initiative to resolve complex customer issues efficiently
  • Ability to work proactively and exercise judgment
  • Strong attention to detail
  • Strong interpersonal, communication, and customer service skills
  • Ability to work with others in a professional, responsive and courteous manner
  • Ability to work productively in a cross-functional team environment
  • Strong system skills, including Microsoft Office

Minimum Education and Work Experience Required:

  • BS/BA degree in business
  • 2+ years of experience with account management and customer service in high tech environment
Additional Job Description

  • Noida, Uttar Pradesh, India Cognex Corporation Full time

    Order Management Specialist- Noida The Company: Cognex is the global leader in the exciting and growing field of machine vision. Our employees, proudly called "Cognoids," take their work seriously, but don't take themselves seriously. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance and hard work in a...


  • Noida, Uttar Pradesh, India Cognex Corporation Full time

    Order Management Specialist- NoidaThe Company:Cognex is the global leader in the exciting and growing field of machine vision. Our employees, proudly called "Cognoids," take their work seriously, but don't take themselves seriously. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance and hard work in a fun...


  • Noida, Uttar Pradesh, India Cognex Corporation Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Order Management Specialist- NoidaThe Company:Cognex is the global leader in the exciting and growing field of machine vision. Our employees, proudly called "Cognoids," take their work seriously, but don't take themselves seriously. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance and hard work in a fun...

  • Order Management

    7 days ago


    Greater Noida, Uttar Pradesh, India Clarivate Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description We are looking for Senior Order Management & Billing Specialist to join our Billing team in Noida. This is an amazing opportunity to work in the Billing Team for Clarivate. Proactively perform a variety of Billing/E-Billing activities and supporting administrative and organizational activities to assist the team in providing a superior...


  • Noida, Uttar Pradesh, India Cognex Full time

    Essential Functions Enter emails or faxed sales orders from end user customers into SAP Retrieve orders from partner portal and process into SAP Verify pricing against customer contract or approved discount matrix Verify availability of product Coordinate with Purchasing to determine lead times when supply is not available Exercise discretion to prioritize...


  • Noida, Uttar Pradesh, India Cognex Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionEssential Functions:Enter emails or faxed sales orders from end user customers into SAPRetrieve orders from partner portal and process into SAPVerify pricing against customer contract or approved discount matrixVerify availability of productCoordinate with Purchasing to determine lead times when supply is not availableExercise discretion to...


  • Noida, Uttar Pradesh, India Clarivate Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for Lead Order Management & Billing Specialist to join our Billing team in Noida. This is an amazing opportunity to work in Billing Team for Clarivate. The team consists of approx employees and is reporting to the Manager/Sr. Manager. We have a great skill set in Billing/OTC expertise and we would love to speak with you if you have skills in...


  • Noida, Uttar Pradesh, India Nokia Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    RM Cost Management Specialist - Supply planning and Cost Control specialist has to work on wide spectrum in Global Services Delivery Support on supply planning, purchase orders, good receipts, cost analysis and financial reporting with various stakeholders.Are you passionate about solving problems You should have exposure on- MBA / bachelors degree- Good...

  • Order Picker

    7 days ago


    Noida, Uttar Pradesh, India INNOVISION Limited Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Job Description: Picker/Packer Last MileDelpack Logistics India Private LimitedCompany DescriptionDelpack Logistics India Pvt. Ltd. is deeply involved in the Indian e-commerce industry, providing end-to-end solutions in E-Commerce, Delivery Management, Logistics, and Fleet Management sectors. We strive to become synonymous with our motto, Smile Delivered &...

  • Order Taker

    7 days ago


    Greater Noida, Uttar Pradesh, India Theobroma Foods Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & Responsibilities:This role exists solely to process and manage incoming sales orders and special orders, ensuring accuracy, speed, and proper communication with relevant teams.Receive, review, and enter sales orders and special orders into the system promptly.Verify order details for accuracy (quantities, pricing, delivery instructions).Coordinate...