Order Processing Executive

5 days ago


Noida, Uttar Pradesh, India Herbal Canada Full time ₹ 4,00,000 - ₹ 12,00,000 per year
  • Order Entry and Verification: Accurately enter customer order details into the company's order management or accounting system.
  • Data Accuracy: Ensure all order information, such as product details, customer information, and payment data, is correct and up-to-date.
  • Fulfillment Coordination: Liaise with warehouse and logistics departments to ensure products are picked, packed, and shipped in a timely manner.
  • Inventory Management: Monitor inventory levels, notify relevant departments of shortages, and help forecast future needs.
  • Customer Communication: Serve as a point of contact for customers, providing updates on their order status and estimated delivery times.
  • Issue Resolution: Address and resolve customer complaints, order discrepancies, and other order-related issues, escalating complex problems to supervisors or other departments when necessary.
  • Record Keeping: Maintain accurate and detailed records of all transactions, sales, and returns for tracking and reporting purposes.
  • Reporting: Generate reports on key performance indicators, order processing metrics, and operating expenses for management review.
  • Compliance: Ensure all order processing activities adhere to company policies and procedures.


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