Executive Housekeeper
2 days ago
1. Operations Management
- Plan, organize, and supervise housekeeping activities to maintain cleanliness and hygiene across guest rooms, public areas, back-of-house, and other hotel facilities.
- Ensure adherence to health, safety, and hygiene standards.
- Inspect guest rooms, public areas, and housekeeping equipment for cleanliness and maintenance needs.
- Coordinate with Maintenance/Engineering and Front Office for smooth room availability.
2. Staff Management
- Recruit, train, and develop housekeeping staff to deliver service excellence.
- Prepare duty rosters, allocate tasks, and monitor performance.
- Conduct regular team meetings and briefings.
- Handle staff discipline, motivation, and conflict resolution.
3. Guest Service
- Respond to guest complaints or special requests promptly and professionally.
- Ensure personalized service standards are consistently met.
- Coordinate with Front Office regarding VIP arrivals, special amenities, and preferences.
4. Inventory & Budget Control
- Manage housekeeping supplies, linen, and uniforms inventory.
- Implement cost-control measures and monitor departmental expenses.
- Maintain proper records for stock usage, breakage, and wastage.
5. Administration & Compliance
- Prepare reports related to occupancy, room status, staff performance, and departmental costs.
- Ensure compliance with hotel policies, SOPs, and statutory regulations.
- Develop and implement new housekeeping policies and procedures to improve efficiency.
Job Types: Full-time, Permanent
Pay: ₹50, ₹65,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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