Customer Relation Executive

13 hours ago


Palavakkam Chennai Tamil Nadu, India Nibav Lifts Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Title: Customer Relationship Executive

Location: Palavakkam, ECR, Chennai

Company: NIBAV Home Lifts Pvt. Ltd.

Department: CRM

Work Mode: Work from Office – 6 days a week

Openings:

  • 1 Position – Tamil-speaking candidate
  • 1 Position – Hindi-speaking candidate

About Us:

At NIBAV, we're redefining luxury living with our premium home elevators — compact, elegant, and innovative. With operations across 8 countries and 2,000+ employees, our vision is to make "Luxury in Every Home" a reality.

Role Overview:

We're seeking Customer Relationship Executives to handle post-sales engagement, customer satisfaction, and coordination across teams — ensuring every customer enjoys a smooth and delightful experience.

Key Responsibilities:

  • Act as the single point of contact for post-sales customer interactions.
  • Handle follow-ups, issue resolution, and feedback collection.
  • Coordinate with internal teams for smooth delivery and service updates.
  • Drive Google reviews, referrals, and post-sale payment collections.
  • Maintain CRM reports and daily activity logs accurately.

Requirements:

  • Experience: 1–2 years in Customer Relationship / Client Servicing.
  • Language: Fluency in English (mandatory) and Tamil or Hindi (must).
  • Strong communication, problem-solving, and coordination skills.

Apply Now:

Contact:

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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