Customer Relation Executive
7 hours ago
Job Title: Customer Relationship Executive
Location: Palavakkam, ECR, Chennai
Company: NIBAV Home Lifts Pvt. Ltd.
Department: CRM
Work Mode: Work from Office – 6 days a week
Openings:
- 1 Position – Tamil-speaking candidate
- 1 Position – Hindi-speaking candidate
About Us:
At NIBAV, we're redefining luxury living with our premium home elevators — compact, elegant, and innovative. With operations across 8 countries and 2,000+ employees, our vision is to make "Luxury in Every Home" a reality.
Role Overview:
We're seeking Customer Relationship Executives to handle post-sales engagement, customer satisfaction, and coordination across teams — ensuring every customer enjoys a smooth and delightful experience.
Key Responsibilities:
- Act as the single point of contact for post-sales customer interactions.
- Handle follow-ups, issue resolution, and feedback collection.
- Coordinate with internal teams for smooth delivery and service updates.
- Drive Google reviews, referrals, and post-sale payment collections.
- Maintain CRM reports and daily activity logs accurately.
Requirements:
- Experience: 1–2 years in Customer Relationship / Client Servicing.
- Language: Fluency in English (mandatory) and Tamil or Hindi (must).
- Strong communication, problem-solving, and coordination skills.
Apply Now:
Contact:
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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