Guest Services Associate Kothamangalam

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned...

Company DescriptionGrand Hyatt Kochi Bolgatty is a luxury waterfront resort located on 26 acres of lush green land on the serene Bolgatty Island in Kochi. The resort offers a tranquil urban experience overlooking the serene backwaters of Vembanad Lake. It is the perfect oasis for guests looking for a combination of luxury and nature.Role DescriptionThis is a...

Key Responsibilities:* Greet and welcome guests in a friendly and professional manner.* Verify guest reservations and ensure accuracy in registration details.* Respond to guest queries and resolve complaints in a timely and courteous manner.* Manage room assignments based on guest preferences and availability.* Process payments and maintain accurate billing...

SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms DivisionQualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work...

Job description:Greet customers and hand out menus.Take meal and beverage orders from customers and place these orders in the kitchen.Make menu recommendations and inform patrons of any specials.Deliver meals and beverages to tables when they have been prepared.Check that customers are satisfied with their meal.Prepare the bill for tables when requested.Cash...

Responsibilities:* Manage guest requests and complaints promptly* Greet guests upon arrival and departure* Maintain cleanliness and organization of front desk area* Assist with check-ins/checkouts efficientlyAccessible workspace

Job DescriptionPrimary ResponsibilitiesResponsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitorsMaintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning...

Handles guest service tasks at hotelHandles reception and admin tasksSupervise and assist room division & laundry departmentsTele-calling tasksAssist manager in day to day operations and salesAssist manager in doing in-house sales and marketing Required Candidate profileSmart & well groomedAttention to detailEnglish language skill required, Hindi & Tamil...

Welcome and assist guests during check-in, stay, and check-out with professionalism and warmth.Act as the main point of contact for guest requests, complaints, and special requirements.Ensure smooth coordination with front office, housekeeping, and other departments to meet guest expectations.Collect guest feedback and reviews during and after their stay (in...

Role & responsibilitiesExcellent Customer Service and communication skills.Ability to work in a fast paced environment.Attention to detail and a commitment to cleanliness.Basic knowledge of food and beverages services.Ability to learn the menu and suggest Item.Take meal and beverage orders from customers and place these orders in the kitchen.Make menu...