Guest Relations Officer

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead,...

Key Responsibilities:* Greet and welcome guests in a friendly and professional manner.* Verify guest reservations and ensure accuracy in registration details.* Respond to guest queries and resolve complaints in a timely and courteous manner.* Manage room assignments based on guest preferences and availability.* Process payments and maintain accurate billing...

Job DescriptionPrimary ResponsibilitiesResponsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitorsMaintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning...

Location:The Postcard Mandalay Hall, KochiDepartment:Front Office / Guest RelationsReports To:Front Office Manager / General ManagerAbout The Postcard HotelThe Postcard Hotel is a collection of intimate luxury hotels, offering personalized hospitality, immersive local experiences, and timeless design. At The Postcard Mandalay Hall, Kochi, we celebrate the...

A Front Office Trainee in a hotel assists with various tasks related to guest services and general front desk operations, learning the ropes of the hospitality industry. This includes tasks like guest check-in and check-out, managing reservations, handling guest inquiries, and maintaining the cleanliness and organization of the front desk area. They also...

Responsible for client engagement, reception management, sales support, operational coordination, and post-visit site marking. Coordinated with sales & marketing teams, maintained customer relationships, handled administrative tasks, managed events and visitor coordination, ensured accurate record maintenance, and supported reporting authority. Demonstrated...

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned...

SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms DivisionQualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work...

Job Summary: Front Office AssociateWe are looking for a dedicated and friendly Front Office Receptionist/Associate to join our team at our Cochin hotel. As the first point of contact for our guests, you will play a pivotal role in ensuring a seamless and professional experience. Your commitment to excellent guest service, along with your ability to manage...

Job Summary:The Front Office Assistant will be responsible for providing a warm, professional, and efficient welcome to all guests, ensuring smooth check-in/check-out procedures, handling guest queries, and coordinating with various departments to deliver excellent guest service in line with the standards of a four-star hotel.Key Responsibilities:Greet...