Guest Relations Officer

Welcome guests in a warm and friendly manner.Ascertains their dining needs.Seats guests and manage the seating chart.Monitors restaurant activity to determine seating and dining flow.Responds to guest inquiries and requests in a timely, friendly, and efficient manner.Performs opening and closing duties, as needed.Assists others with side work including, but...

Key Responsibilities:* Greet and welcome guests in a friendly and professional manner.* Verify guest reservations and ensure accuracy in registration details.* Respond to guest queries and resolve complaints in a timely and courteous manner.* Manage room assignments based on guest preferences and availability.* Process payments and maintain accurate billing...

Job DescriptionPrimary ResponsibilitiesResponsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitorsMaintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning...

Job Title: Front Office Manager / Executive​Reports To: General Manager / Director of OperationsDepartment: Front OfficeHotel Category: 4-Star Hotel​Job Summary​The Front Office Manager/Executive is responsible for overseeing all operations of the Front Desk, Guest Services, and related areas to ensure exceptional guest experiences and efficient daily...

Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationKochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned...

SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms DivisionQualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work...

Job Title: Front Office ManagerLocation: Kochi (Maradu)Industry: Interior DesigningExperience: 3+ Years [MBA freshers can also apply]Qualification: Any GraduateSalary: Up to ₹45,000 per monthJob DescriptionWe are looking for a Front Office Manager to oversee daily front desk operations and ensure an excellent customer experience. The ideal candidate will...

Job Summary: Front Office AssociateWe are looking for a dedicated and friendly Front Office Receptionist/Associate to join our team at our Cochin hotel. As the first point of contact for our guests, you will play a pivotal role in ensuring a seamless and professional experience. Your commitment to excellent guest service, along with your ability to manage...

Job Summary:The Front Office Assistant will be responsible for providing a warm, professional, and efficient welcome to all guests, ensuring smooth check-in/check-out procedures, handling guest queries, and coordinating with various departments to deliver excellent guest service in line with the standards of a four-star hotel.Key Responsibilities:Greet...

The candidate must have Hotel Experience And they are responsible for assisting the Front Office Manager in the daily operations of the front desk, including supervising front office staff, ensuring guest satisfaction, and maintaining hotel standards. This role requires strong leadership, organizational skills, and a commitment to delivering exceptional...