Customer Care Executive
2 weeks ago
We are having a Walk-in Drive for Freshers male candidate for US Process
interested candidates can call at or they can directly reach at the office location.
Job Title: Customer Service Executive (Fresher)
Location: BigBangg Coworking E 279, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 160055
Interview Timings am to 5.00pm
Employment Type: Full-time
Job Summary:
We are looking for enthusiastic and customer-focused individuals with good spoken English skills to join our customer service team. As a fresher, you will be responsible for assisting customers, resolving their queries, and providing an excellent customer experience.
Key Responsibilities:
Handle inbound and outbound customer calls, emails, or chats in a professional manner.
- Provide accurate information about products, services, and company policies.
- Resolve customer queries, complaints, and requests promptly.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Record customer interactions and update necessary databases.
- Escalate complex issues to senior team members when required.
- Work collaboratively with team members to achieve customer satisfaction targets.
Skills & Qualifications:
- Fresher / Graduate (any stream). Only Male Candidates
- Good spoken English and good communication skills.
- Active listening skills and ability to stay calm under pressure.
- Basic computer knowledge (MS Office, email handling).
- Problem-solving and customer-oriented approach.
- Willingness to work in night shifts (US Process)
Benefits:
On-the-job training.
- Opportunity to grow within the organization.
- Friendly and supportive work environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹16,000.00 per month
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