
Customer Care Representative
1 week ago
NTT Data Services is Hiring
Position's Overview:-
At NTT DATA, we know that with the right people on board, anything is possible. The quality,
integrity, and commitment of our employees are key factors in our companys growth,
market presence and our ability to help our clients stay a step ahead of the competition. By
hiring, the best people and helping them grow both professionally and personally, we
ensure a bright future for NTT DATA and for the people who work here.
Client's business problem to solve?
For more than 30 years, our Business Process Outsourcing (BPO) team has implemented
the processes and technologies for our clients that bring about real transformation for
customers of all sizes. Our end-to-end administrative services help streamline operations,
improve productivity and strengthen cash ow to help our customers stay competitive and
improve member satisfaction
Position's General Duties and Tasks
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding
Accounts Receivables. Responding to customer requests by phone and/or in writing to
ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
¢ Performing routine research on customer inquiries.
¢ Developing and maintaining a solid working knowledge of the healthcare insurance
industry and of all products, services and processes performed by the team
Requirements for this role include:
¢ Ability to work regularly scheduled shifts from Monday-Friday 5:30PM to 3.30AM
¢ 1+ year(s) of experience using a computer with Windows PC applications that required
you to use a keyboard, navigate screens, and learn new software tools.
¢ 0-6 months of experience in a service-oriented role where you had to correspond in
writing or over the phone with customers who spoke English.
¢ 0-6 months of experience in a service-oriented role where you had to apply business
rules to varying fact situations and make appropriate decisions
*** The shift timings can be changed as per client requirements. Additionally, resources
may have to do overtime and work on weekends basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training
classes and demonstrate prociency of the material.
Interested share CV to or Whatsapp @
-
Customer Care Senior Representative
1 week ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Care Senior Representative Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Resolving moderately routine questions following pre-established...
-
Customer Care executive
2 weeks ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...
-
Customer Care – Executive
11 hours ago
Chennai, Tamil Nadu, India Neurealm (Formerly GS Lab | GAVS) Full time ₹ 3,00,000 - ₹ 4,50,000 per yearManaging a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....
-
Customer care Executive
2 weeks ago
Chennai, Tamil Nadu, India Sancraft industries private limited Full time ₹ 3,38,472 - ₹ 4,19,169 per yearAge limit:20 to 30.Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of...
-
Customer Care Executive
9 hours ago
Chennai, Tamil Nadu, India emHealth Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionemHealth (Electronic and Mobile Health) aims to "Make Quality Healthcare affordable and easily accessible to a Common Man." emHealth is dedicated to leveraging technology to improve healthcare access and affordability, helping to bridge the gap between healthcare services and patients. The company is committed to providing innovative...
-
Customer Care Collections Senior Representative
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearBPO Customer Care Collections Senior Rep Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service...
-
Customer Care Executive
1 week ago
Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per yearCompany DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...
-
Customer Care Associate
2 weeks ago
Chennai, Tamil Nadu, India Golden Bit Technologies Full time ₹ 2,55,000 - ₹ 4,11,000 per yearCustomer Service Associate Job Description: Top Duties and Qualifications On this page Your job description is the first contact between your company and your new recruit. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here...
-
Executive - Customer Care
1 week ago
Chennai, Tamil Nadu, India IDP Education Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearAbout IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.Our team is comprised of over 7,000 people of various...
-
Customer Care Leader
2 weeks ago
Chennai, Tamil Nadu, India Barclays Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDate live:08/27/2025Business Area:India COO Customer Care BUKArea of Expertise:Banking OperationsContract:PermanentReference Code:JR Step into the role of Customer Care Leader at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators....