Customer Care Senior Representative

6 days ago


Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Customer Care Senior Representative

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills:

Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Experience LevelSenior Level
  • Home Care Nurse

    6 days ago


    Chennai, Tamil Nadu, India Antara Senior Care Full time ₹ 18,00,000 - ₹ 42,00,000 per year

    2 kinds of job openings thereNusring care giverPatient care giverNursing care giver:Required Qualifications: Education: GNM or B.Sc. in Nursing Experience: Minimum of 6 months of nursing experience, preferably in an ICU or ward setting. Skills: Knowledge of ventilator operations is an advantage and will be rewarded with additional benefits. Registration:...

  • Male Nurse

    2 weeks ago


    Chennai, Tamil Nadu, India Antara Senior Care Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    Job Title: Registered Nurse Male (Day/Night Shift)Location: Chennai, OMRCompany: Antara Senior Care (A Max Group Healthcare Company)Job Overview: Antara Senior Care is seeking compassionate, qualified, and experienced nurses to join our team in Chennai. As a Home Healthcare Nurse, you will provide exceptional patient care at the patient's residence, ensuring...


  • Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    BPO Customer Care Collections Senior Rep Position's General Duties and Tasks In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service...


  • Chennai, Tamil Nadu, India Auction Ghar Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We are Hiring For Customer Support or Care ExecutiveLocation : ChetpetShift : Regular Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and...

  • Customer Care

    2 weeks ago


    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...


  • Chennai, Tamil Nadu, India Covai Senior Care Constructions Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCovai Senior Care Constructions Private Limited is a hospital and health care company located in the vibrant area of T.Nagar, Chennai, Tamil Nadu, India. The company specializes in providing senior care services with a commitment to quality and customer satisfaction. Renowned for its excellent service and premium facilities, Covai Senior...

  • Senior SOC Analyst

    2 days ago


    Chennai, Tamil Nadu, India Customer Analytics, LLC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionCustomer Analytics has been dedicated to helping clients succeed for over 20 years by providing customized software solutions. We specialize in delivering high-quality solutions on time and within budget. We have extensive experience in building and operating technical teams with expertise across various technologies. Our clients include...

  • Staff Nurse

    13 hours ago


    Chennai, Tamil Nadu, India Antara Senior Care Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from Antara We are hiring for Nurses / Nursing incharge for our Care Home.Qualification: GNM/Bsc / Msc NursingExperience: 5 to 10 yearsSkills: ICU care , Critical care, Emergency wardShift time: 8Am to 8Pm..Staff Nurse - Responsibilities:Provide comprehensive patient care in a home setting, adhering to high standards of patient safety and...


  • Chennai, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    BPO Customer Care Collections Senior Rep NTT Data Services is Hiring Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the...


  • Chennai, Tamil Nadu, India Barclays Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Step into a role of Specialist Customer Care at Barclays, where you'll take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You must follow well defined procedures that may...