Chief Technology Officer

ROTATE ONETOUCH LIMITED - Rotate OneTouch Limited - Broadband - Operations - Technology

Noida

Job Description

Responsible for Network infrastructure, Service delivery, and Technological initiatives.

Core Responsibilities

Technology Leadership & Strategy

• Develop and execute a comprehensive technology vision and roadmap aligned with the company's growth and operational objectives in broadband.
• Evaluate, select, and implement new telecommunications and broadband technologies ( fiber, wireless, cloud-based solutions) that improve network capacity, quality, and reliability.
• Lead research and development (R&D) for scaling broadband networks and introducing innovative value-added services for subscribers.

Network & Infrastructure Oversight

• Oversee the planning, deployment, and maintenance of broadband network infrastructure, ensuring high service availability, minimal latency, and maximum uptime.
• Ensure robust disaster recovery, business continuity, and redundancy systems are in place for critical broadband infrastructure.
• Manage network security, protect subscriber data, and enforce compliance with telecommunications and data privacy regulations.

Operations Management

• Direct network operations centers (NOCs), ensuring proactive monitoring, rapid response to outages, and optimal network performance.
• Oversee technical support, troubleshooting escalations, and ongoing maintenance activities.
• Ensure strong service level agreement (SLA) performance and customer satisfaction.

Regulatory & Vendor Management

• Maintain awareness of regulatory changes impacting broadband deployment and telecommunications operations.
• Manage relationships with hardware/software vendors, telecom partners, and regulatory bodies.
• Lead procurement and vendor negotiations, ensuring compatibility, scalability, and favorable terms for network expansion.

Team Leadership & Development

• Build, mentor, and lead high-performing technology and engineering teams (network engineers, IT, field technicians).
• Foster a culture of innovation, safety, and continuous improvement across all technical groups.
• Define individual and team goals, development paths, and succession planning.

Budgeting & Resource Management

• Oversee technology and infrastructure budgets, including capital expenditures (CAPEX) and operating expenditures (OPEX).
• Align technology spending with strategic priorities to maximize ROI and control costs.

Stakeholder & Executive Collaboration

• Communicate technical strategy and network investments to board members, executive leadership, shareholders, and non-technical teams.
• Work closely with commercial, operations, marketing, and customer service departments to integrate technology with business strategy.

Job Requirement

Experience: 10+ years in telecommunications or broadband, with at least 5 years in management. Experience of end to end launch and management of broadband business.

Technical Expertise: Deep knowledge of broadband technologies (fiber optic, wireless, routing/switching), network engineering, cybersecurity, and cloud services.

Leadership & Communication: Proven team leadership, cross-departmental collaboration, and ability to translate complex technical issues for non-technical audiences.

Strategic Vision: Ability to envision future technology trends, regulatory changes, and market dynamics.

Project Management: Leading large-scale infrastructure rollouts and upgrades, vendor management, budgeting, and compliance.

Education: Bachelor's or higher in Engineering, Computer Science, Telecommunications, or related field; advanced degrees preferred.

Broadband Industry-Specific Focus

• Drive expansion and upgrade projects to deliver high-speed broadband in urban and rural areas.
• Lead spectrum management, IP address strategy, and quality-of-service (QoS) policies for congestion management.
• Oversee the deployment of customer premises equipment (CPE), integration with ISPs, and the adoption of emerging standards (such as DOCSIS, GPON, or 5G FWA).
• Monitor competitive landscape and technology trends to ensure the company remains at the forefront of broadband innovation.