Senior CRM Executive

6 days ago

Kharadi, Maharashtra, India Pristine Developer Full time ₹ 50,000 - ₹ 65,000 per year

Job Title: Senior CRM Executive

Industry: Real Estate

Location: Pune

Experience Required : 7–8 years

Job Summary:

We are looking for an experienced and client-focused Senior CRM Executive with thorough knowledge of the real estate sector. The role involves managing the complete customer journey from booking to possession, ensuring seamless coordination with internal teams and external stakeholders. The candidate should have deep expertise in real estate processes, documentation, RERA compliance, and customer relationship management. This position demands excellent communication, problem-solving skills, and the ability to handle client escalations while driving customer satisfaction and loyalty.

Key Responsibilities:

  • Manage the complete customer lifecycle including booking, documentation, agreement execution, loan coordination, registration, payment follow-ups, and possession
  • Maintain accurate and updated client records in CRM software and internal systems.
  • Liaise with sales, legal, finance, and project teams to ensure timely resolution of client requirements.
  • Prepare and present client MIS reports, dashboards, and status updates for management.
  • Handle escalations and grievances with tact, diplomacy, and quick resolution.
  • Drive initiatives to enhance customer experience, satisfaction, and referral business.
  • Support in possession/handover process ensuring customer delight.
  • Mentor and guide junior CRM team members to maintain service excellence.

Key Skills & Requirements:

  • Graduate/Postgraduate in Business Administration, Marketing, or related field.
  • 7–8 years of relevant experience in Customer Relationship Management within the Real Estate industry.
  • Excellent interpersonal, communication, and client-handling skills.
  • Proficiency in CRM software (PropU) and MS Office applications.
  • Strong problem-solving skills and ability to handle escalations effectively

Job Type: Full-time

Pay: ₹50, ₹65,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

  • Senior Sales Executive

    1 day ago

    Kharadi, Maharashtra, India PROPBUTLERS Full time ₹ 2,80,000 - ₹ 6,50,000 per year

    Job Overview:We are looking for a highly motivated and experienced Senior Sales Executive to join our dynamic real estate team, specializing in premium residential and commercial projects. The ideal candidate will have a proven track record in real estate sales, excellent negotiation skills, and the ability to close high-vaKey Skills Required:Strong...

  • Inside Sales Executive

    6 days ago

    Kharadi, Maharashtra, India happy square outsourcing company Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title – Telesales Senior ExecutiveJob Location – Kharade, PuneRange Of Experience – 2 yrs+Responsibilities Sales & Counselling Manage inbound and outbound calls with prospective students interested in INFS programs. Understand client needs and recommend suitable courses based on their goals and background. Use consultative selling...

  • Sales Executive

    4 days ago

    Kharadi, Maharashtra, India WebUtsav Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    ob Description:We are seeking a highly motivated Sales Executive to support our business development efforts. The ideal candidate will be responsible for identifying and qualifying potential clients through outbound communication and online research. This role is crucial in building a strong pipeline for our sales team.Key Responsibilities:Conduct research...

  • Telesales Executive

    7 days ago

    Kharadi, Maharashtra, India Expedite Informatics Full time ₹ 1,50,000 - ₹ 3,50,000 per year

    Job Title: Telesales ExecutiveLocation: Kharadi, Pune (Work From Office)Experience Required: 1+ YearsWorking Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PMJob Summary:We are looking for a dynamic and result-driven Telesales Executive to join our growing team in Kharadi, Pune. The ideal candidate should have excellent communication skills, a...

  • Sales Executive

    7 days ago

    Kharadi, Maharashtra, India Expedite Informatics Full time ₹ 1,50,000 - ₹ 3,50,000 per year

    Job Title: Sales ExecutiveLocation: Kharadi, Pune (Work From Office)Experience Required: 1+ YearsWorking Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PMJob Summary:We are looking for a dynamic and result-driven Telesales Executive to join our growing team in Kharadi, Pune. The ideal candidate should have excellent communication skills, a passion...

  • Inside Sales Executive

    6 days ago

    Kharadi, Maharashtra, India Expedite Informatics Full time ₹ 1,50,000 - ₹ 3,50,000 per year

    Job Title: Sales ExecutiveLocation: Kharadi, Pune (Work From Office)Experience Required: 1+ YearsWorking Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PMJob Summary:We are looking for a dynamic and result-driven Telesales Executive to join our growing team in Kharadi, Pune. The ideal candidate should have excellent communication skills, a passion...

  • Business Development Executive

    7 days ago

    Kharadi, Maharashtra, India G Skyeagle Infra Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Profile: Business Development ExecutiveCompany: G Skyeagle Infra Pvt. Ltd.Location: Kharadi, Pune, MaharashtraIndustry: Industrial PEB ConstructionAbout UsG Skyeagle Infra Pvt. Ltd. is a leading name in industrial construction and Pre-Engineered Buildings (PEB). With a strong reputation for quality, reliability, and excellence, we are expanding our...

  • Business Development Executive

    7 days ago

    Kharadi, Maharashtra, India Intel Market Research Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job description:Conduct market research to identify potential clients and industries for market research servicesDevelop and execute a sales strategy to acquire new clients and expand the company's market shareBuild and maintain relationships with clients through regular communication, meetings, and presentationsCollaborate with the market research team to...

  • Presales Executive

    3 days ago

    Kharadi, Maharashtra, India PROPBUTLERS Full time ₹ 20,000 - ₹ 45,000 per year

    Job Title: Presales ExecutiveLocation: Kharadi, Pune (Work From Office)Company: PropButlers – Premium Real Estate AdvisoryRole Overview:As a Presales Executive at PropButlers, you will be responsible for engaging with potential clients, understanding their requirements, and setting up qualified meetings for our sales team. You will be the first point of...

  • Senior Engineer

    7 days ago

    Kharadi, Maharashtra, India Pristine Developer Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Position: Senior Engineer – CivilExperience: 7–8 YearsLocation: PuneJob Summary:We are seeking a dedicated and detail-oriented Senior Engineer (Civil) with 7–8 years of hands-on experience in conventional construction and finishing works. The role involves managing day-to-day site execution, supervising finishing activities, coordinating with...