Office Administrator
1 day ago
DentatHome makes quality dental care available at the patient's home. We're looking for a hands-on Admin & Operations Executive to keep our daily engine running—scheduling, patient coordination, invoicing, inventory, and hygiene/facility checks—so our clinical teams can focus on care.
What you'll do (day-to-day)
- Scheduling & Coordination: Plan daily routes for patients, doctors, and assistants; share Google Maps locations on team groups; manage reschedules.
- Patient Communication: First call, reminders, and follow-ups; capture consents/OPD forms; collect feedback/NPS.
- Billing & Records: Create and send invoices daily; update receipts; maintain Bestosys/Google Form entries; keep a physical patient register.
- Inventory & Readiness: Maintain stock, issue kits, track consumption, prevent stock-outs; label/number/colour-code JCB & denture bags; surprise checks on packing.
- Hygiene & Facility: Oversee clinic cleaning (chairs/suction), dustbins, reception & washrooms; coordinate AC/Aquaguard/electrician/plumber.
- Sterilisation Support: Ensure logs are captured at 3 pm & 8 pm; coordinate with assistants; escalate any breaches.
- Equipment & Field Support: Basic upkeep of portable unit/compressor; coordinate technician visits; run the Master Departure Checklist.
- Lab Work: Track pickups/returns and turnaround times.
- Reporting: Send the End-of-Day work-done report; maintain petty cash.
Nice to also help with (light marketing/admin)
- Lead calling & re-calling, Google Reviews nudges, quarterly WhatsApp broadcast to inactive leads/past patients.
- Join 1 small content shoot/week (coordination with our creator).
What you'll need
- 1–4 years in admin/operations/front desk (healthcare/home-care/hospitality preferred).
- Strong phone etiquette, WhatsApp & email communication; fluent English + Hindi/Marathi.
- Comfortable with Google Sheets/Docs/Drive; any EMR/CRM
- Organised, punctual, detail-oriented; calm under time pressure and route changes.
Job Types: Full-time, Permanent
Pay: ₹12, ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
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