Pre Sales

2 days ago

Sion Mumbai Maharashtra, India QTONET PRIVATE LIMITED Full time ₹ 2,50,000 - ₹ 3,50,000 per year

About Big Boy Toyz (BBT):

Big Boy Toyz is India's premier destination for luxury, exotic, and supercars. With a strong digital presence and a curated collection of top-tier pre-owned cars, BBT serves a discerning clientele that expects world-class service and a seamless buying experience.

Job Summary:

As a Pre-Sales Executive at Big Boy Toyz, you will be the first point of contact for prospective clients. Your role is crucial in creating a powerful first impression, qualifying leads, and ensuring a smooth transition to the sales team. You will handle inbound inquiries from multiple digital platforms, understand customer needs, and nurture leads through the early stages of the buying journey.

Key Responsibilities:

  • Handle inbound leads generated from website, social media, and marketing campaigns.
  • Engage with potential customers via phone, email, WhatsApp, and CRM tools.
  • Understand client requirements and preferences (brand, budget, model, lifestyle).
  • Qualify leads based on BBT's client profiling and forward to sales team accordingly.
  • Maintain accurate records of interactions and update CRM systems in real-time.
  • Schedule showroom visits or virtual appointments for interested clients.
  • Provide basic information on available car models, features, and services.
  • Coordinate between marketing, sales, and customer support teams to ensure smooth pre-sales experience.
  • Assist with lead nurturing activities like follow-ups, test drive bookings, and reminder calls.
  • Share brochures, spec sheets, and other marketing collateral with interested customers.

Requirements:

  • Graduate in Business Administration, Marketing, or any relevant field.
  • 1–2 years of experience in pre-sales, tele-sales, CRM, or client coordination (automotive or luxury retail preferred).
  • Excellent communication skills (English and Hindi fluency required).
  • Presentable, with a customer-centric attitude and polished soft skills.
  • Familiarity with CRM platforms (e.g., Zoho, Salesforce) is an advantage.
  • Passion for luxury cars and automotive industry is a strong plus.
  • Ability to multitask, prioritize, and work in a fast-paced luxury environment.

Preferred Skills:

  • Prior experience working in a luxury car showroom or premium sales environment.
  • Understanding of automotive terminology, high-end car brands, and buyer behavior.
  • Ability to engage high-net-worth individuals (HNIs) with professionalism and poise.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person

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