AVP / Director - Business Solutions (Solutioning & Presales)
1 week ago
Key Responsibilities:
The role of AVP / Director in Presales Solutioning, Solution Design, Bid Management and Transition typically involves leading pre-sales activities and collaborating with cross-functional teams to create compelling proposals. Key responsibilities include solution design, while ensuring alignment with client requirements and Transitioning / Project Management.
- Solution Design:
• Work with sales and business development teams to understand client requirements and design tailored solutions.
• Conduct feasibility studies and cost-benefit analyses to support solution proposals.
• Ensure that solutions are scalable, sustainable, and aligned with industrys best practices.
- Participating in Pre-sales Activities:
• Lead the pre-sales process, engaging with clients to understand their needs and propose tailored solutions.
• Collaborate with sales teams to develop strategies for winning bids and proposals.
- Stakeholder Collaboration:
• Coordinate with internal teams, including sales, BSG, marketing, and delivery, to gather necessary information for proposals.
• Maintain clear communication with stakeholders to set expectations and timelines.
- Transitions, Project Management and Client Engagement
• Serve as the primary point of contact for clients during the transition phase, ensuring clear communication and relationship management.
• Conduct regular meetings with clients to provide updates, gather feedback, and address any concerns.
• Foster strong relationships with key stakeholders to enhance client satisfaction and retention.
• Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness during transitions, Project Management Or even at the time of Solutions design.
• Develop and maintain documentation related to transition processes, solution designs, and client interactions.
• Monitor and report on key performance indicators (KPIs) related to transition and solutioning activities.
- Team Leadership:
• Lead and mentor a team of transition and solutioning professionals, fostering a culture of collaboration and continuous improvement.
• Provide training and development opportunities to enhance team skills and capabilities.
• Collaborate with other departments to ensure alignment and support for transition initiatives.
Qualification & Experience
Qualifications:
• Bachelors or masters degree preferred.
Experience
• Overall 12+ years of experience with 8+ years of experience in Solutioning, presales, bid management, or related fields in US Healthcare RCM / ITES Industry at Senior Manager or above equivalent too
• Good in Data Analysis and Presentation
• Proven track record of successfully managing complex transitions and delivering high-quality solutions.
• Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
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