Assistant General Manager
7 days ago
Job Title: Assistant General Manager - Operations & Design
Location: Mumbai | Pune
Experience Required: 9 to 14 Years
Industry: Interior Design / Retail / Furniture / E-commerce / Startups
Employment Type: Full-time
About the Role
We are looking for a strategic and result-driven professional to lead our Operations & Design vertical. The ideal candidate will have strong expertise in client handling, operations execution, and team leadership. This role demands someone who can drive revenue growth, manage P&L, and ensure smooth operations across multiple functions.
Key Responsibilities
- Lead and manage the Design and Operations teams to achieve organizational goals.
- Oversee day-to-day operations and ensure seamless execution of projects.
- Drive revenue targets through strategic planning and operational excellence.
- Handle client escalations effectively and ensure customer satisfaction.
- Manage and monitor P&L performance.
- Create and implement operational strategies to improve efficiency and profitability.
- Coordinate with cross-functional teams including sales, design, and execution.
- Plan targets, track progress, and ensure timely delivery of projects.
- Build and maintain strong client relationships and ensure high-quality service delivery.
- Identify opportunities for process improvement and business growth.
Key Skills & Competencies
- B2C Sales and Operations
- Interior / Retail / Furniture / E-commerce / Startup experience
- Team Handling and Leadership
- Operations and Execution Management
- P&L Ownership
- Client Handling and Escalation Management
- Target Planning and Achievement
- Strategic Thinking and Decision Making
- Revenue Maximization
- Strong Communication and Interpersonal Skills
Why Join Us
- Opportunity to work with a leading interior design brand.
- Strategic leadership role with direct business impact.
- Strong growth opportunities and career progression.
- Exposure to large-scale operations and premium clientele.
- Dynamic and performance-driven work culture.
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