Magma General Insurance

3 weeks ago

Mumbai, India Magma General Insurance Full time

Information TechnologyLocation: Mumbai (Nahur)Grade/Level: Assistant Manager / Deputy ManagerRole Overview:The App Support Manager ensures the seamless operation, maintenance, and enhancement of all core and peripheral business applications.The role involves technical troubleshooting, documentation, integration support, and continuous improvement initiatives within the organizations IT ecosystem.Key Responsibilities:- Provide technical support for internal users and external clients.- Monitor, manage, and resolve issues raised through the ticketing system.- Maintain a comprehensive knowledge base of known issues and resolutions.- Assist with software integrations and ensure system stability.- Prepare and execute maintenance and upgrade schedules.- Conduct root-cause analyses for application errors and escalate critical issues as needed.- Collaborate with the development team to enhance system performance and user experience.- Maintain technical documentation, configuration details, and standard operating procedures.- Ensure uptime and reliability of business applications including Core, Mobile, and Portal systems.Qualifications & Experience:- Graduate in Computer Science or related field.- Minimum 5 years of experience in application support or IT operations.- Hands-on knowledge of databases, systems integration, and troubleshooting.Preferred Certifications: OCJP, .Net.- Strong problem-solving and analytical skills.- Excellent documentation and stakeholder communication abilities.Reporting Structure:Reports To: Application ManagerDirect Reports: Management Trainees (ref:hirist.tech)

  • Magma General Insurance

    3 weeks ago

    Mumbai, India Magma General Insurance Full time

    Role Overview :The General Manager CRM & Finance will lead the development, management, and optimization of CRM and financial applications within the organization.The role ensures that IT solutions support business objectives, regulatory compliance, and digital transformation goals.This position requires strong leadership and cross-functional collaboration...

  • Magma General Insurance

    3 weeks ago

    Mumbai, India Magma General Insurance Full time

    Description : Lead IntegrationDepartment : Information TechnologyLocation : Mumbai (Nahur)Grade/Level : M / GMRole Overview :- The Lead Integration is responsible for overseeing the design, development, and maintenance of scalable integration solutions across multiple business systems.- This includes leading a team of integration specialists and ensuring...

  • Magma General Insurance

    3 weeks ago

    Mumbai, India Magma general Insuarnce Full time

    Manager - Business Support Group (BSG)Department: Information Technology - Business Support FunctionLocation: Mumbai (Nahur)Grade/Level: Manager / Senior ManagerRole Overview:The Manager - Business Support Group (BSG) will act as the key liaison between business users, technology teams, and vendors to analyze business needs and deliver effective IT system...

  • Magma HDI General Insurance

    3 weeks ago

    Mumbai, India Magma general Insuarnce Full time

    Manager - Customer ServiceDepartment: Customer Service & TelesalesLocation: Mumbai (Nahur)Grade/Level: ManagerRole Overview- The Manager - Customer Service is responsible for leading the customer service and telesales teams, ensuring superior customer satisfaction, efficient issue resolution, and continuous process improvement.- This role demands strong...

  • Magma General Insurance

    3 weeks ago

    Mumbai, India Magma General Insurance Full time

    Description : Mobile App ManagerDepartment : Information TechnologyLocation : Mumbai (Nahur)Grade/Level : CMRole Overview : The Mobile App Manager will be responsible for the complete lifecycle of the companys mobile applications from ideation and design to deployment and continuous optimization.This role involves collaboration with product owners,...

  • Magma HDI General Insurance

    3 weeks ago

    Mumbai, India Magma general Insuarnce Full time

    Manager - Business Support Group (BSG)Department: Information Technology - Business Support FunctionLocation: Mumbai (Nahur)Grade/Level: Manager / Senior ManagerRole OverviewThe Manager - Business Support Group (BSG) will act as the key liaison between business users, technology teams, and vendors to analyze business needs and deliver effective IT system...

  • Magma HDI General Insurance

    3 weeks ago

    Mumbai, India Magma general Insuarnce Full time

    Description: Key Accounts Manager - AcquisitionDepartment: Bancassurance & AlliancesLocation: MumbaiGrade/Level: Senior Manager / General ManagerRole Overview: The Key Accounts Manager Acquisition is responsible for expanding the organizations strategic partnerships across multiple sectors such as Banks, NBFCs, Fintechs, and MFIs. The role involves...

  • General Manager

    9 hours ago

    Mumbai, Maharashtra, India Magma General Insurance Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role Overview : The General Manager CRM & Finance will lead the development, management, and optimization of CRM and financial applications within the organization. The role ensures that IT solutions support business objectives, regulatory compliance, and digital transformation goals. This position requires strong leadership and cross-functional...

  • Chief of Staff

    2 days ago

    Mumbai, India Magma Digital Ventures Full time

    Job Description Magma Digital Ventures is a portfolio of fast-growing businesses that blend people, marketing, and technology. Our current portfolio includes: - Hey Recruiting a global talent placement firm helping US, UK, and EU companies hire top offshore professionals. - Magma Consultancy a white-label marketing and content agency working with 55+...

  • Chief of Staff

    2 days ago

    Mumbai, Maharashtra, India Magma Digital Ventures Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Magma Digital Ventures is a portfolio of fast-growing businesses that blend people, marketing, and technology.Our current portfolio includes:Hey Recruiting  — a global talent placement firm helping US, UK, and EU companies hire top offshore professionals.Magma Consultancy  — a white-label marketing and content agency working with 55+ agencies...