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Doctor Coordinator

2 weeks ago

Faridabad, Haryana, India Sarvodaya Hospital Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • patient Coordination
  • Schedule and manage patient appointments with doctors.
  • Guide patients regarding consultation procedures, reports, and follow-ups.
  • Provide pre- and post-consultation instructions to patients.
  • Doctor Assistance
  • Maintain and update the doctors daily calendar (OPD, IPD, surgeries, meetings).
  • Ensure timely availability of medical records, reports, and investigations before consultation.
  • Assist doctors in documentation, consent forms, and patient history collection.
  • Administrative Support
  • Handle patient registration, billing, and insurance-related formalities.
  • Maintain accurate patient databases and records.
  • Ensure proper filing and documentation of medical and non-medical reports.
  • Communication & Liaison
  • Act as a link between patients, doctors, nursing staff, and hospital departments.
  • Answer patient queries via phone, email, or in person.
  • Relay critical information to doctors and patients promptly.
  • Operational Management
  • Ensure smooth flow of patients in OPD .
  • Coordinate with diagnostic labs, pharmacies, and other hospital units for timely service.
  • Manage emergency appointments and prioritize cases based on urgency.
  • Confidentiality & Compliance
  • Ensure patient data privacy and maintain confidentiality at all times.
  • Follow hospital protocols, safety guidelines, and medical ethics.
  • Assist in audits, quality checks, and compliance requirements.
  • Reporting & Feedback
  • Track and report patient feedback to management.
  • Maintain MIS reports on patient visits, doctor schedules, and departmental activities.