Front Office Executive

2 days ago

Faridabad Haryana, India RG Stone Urology & Laparoscopy Hospital Full time

Designation: Front Office Executive - OPD/IPD

Qualification: Graduate or Above

Department: Front Office

Work Experience: 2 Years+

Total Opening: 2

Location: Faridabad, Haryana

**Job Description**:
**_POSITION GUIDELINES_**
**DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES**

**DEPARTMENT : FRONT OFFICE**
**POSITION : EXECUTIVE**
**REPORTING TO : MANAGER - OUT PATIENT**
**QUALIFICATION : GRADUATION IN ANY STREAM**
**EXPERIENCE : 1-3 YEARS**
**DRESS CODE : SPECIFIED DRESS CODE WITH I.D. CARD**
**DUTY HOURS : AS PER SCHEDULED REQUIREMENTS**

**JOB DESCRIPTION**
**Key areas of responsibility**:

- To coordinate registration of new patients.
- To take all necessary demographical details about the patients like Name & Address and Source to visit the hospital.
- To prepare the file, O.P.D Card and provide U.H.I.D. No. to the Patients.
- To guide & direct the patient for the further process.
- To coordinate with the doctors / consultants.
- To answer queries of patient and provide details about the Doctors and Hospitals.
- To handle the admission, billing and coordinate in the absence of any person of reception.
- To deal with the people who visit the hospital and solve their queries.
- To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same.
- To maintain appropriate departmental documentation.
- To treat all communication about patients, staff, and other organizational business confidentially.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned due to exigencies of work.
- Participation in Continuous Quality Improvement.

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