Customer Care Executive

5 days ago

Mumbai Central Mumbai Maharashtra, India Employee Hub Full time ₹ 2,08,000 - ₹ 3,48,000 per year

Job Overview

A CCE is responsible overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards.

Job Specifications

Education/ Formal Qualification

Any Graduate, with MBA can be preferred

Skills (Technical / Computer / Soft skills etc.)

  • Must have excellent computer skills excel, word etc.

-

Knowledge and Experience (Total work experience and job related relevant experience)

  • Excellent Communication Skill

  • 3-6 yrs work experience preferable in real estate / retail industry

Min Age

30 years

Budget

2.8 Lakhs PA

Responsibilities

· Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)

· Sending Reports & Analyzing.

· Event Organizing. (Marketing)

· Events for retail Partners. (Retail Operations)

· Looking after fit out work of brands. (Operation)

· Coordinating with MEP, Security, House Keeping & Parking Team.

· Making Snag reports.

· Coordinating with Project team for Mall renovation work.

· Weekly meetings with the out source team members.

· Customer service – CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner

· Retail relations – CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement

· Government compliance – Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances

· Credit control assistance – CCE is responsible for financial aspects of the Mall which including rent , CAM , Utilities collection, parking collection

· Retail and service provider Communication – Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping , MEP & Parking staff middle management, and more

· Records , Reports and inventory –CCE need maintain track inventory, record , record day to day operations SOPS , and other administrative tasks.

· Handling Parking Department.

· Looking after Parking checklist, Attendance & grooming standard of all staffs.

· Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.

· Handling Stilt Parking, LG Parking & Periphery Area.

· Coordinating with Project team for Mall renovation work

Job Types: Full-time, Permanent

Pay: ₹10, ₹28,944.84 per month

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Procapital Full time

    Hi Urgent Opening for Customer Care Executive !! **Designation**: - Customer Care Executive **Location**: Koparkhairane, Thane, Borivali & Powai **Experience**: - 2 to 5+years of experience is required. **Salary**: 20k to 30k per month(Based on experience & last drawn) **Job role: - ** 1) Filling Work, Raising all Purchase Orders based on...

  • Customer Care Executive

    4 days ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    6 days ago

    Vikhroli, Mumbai, Maharashtra, India Adi Arogyam Multi Specialty Hospital vikhroli Full time

    **SR EXECUTIVE - CUSTOMER CARE (OPD/IPD)** **Resume summited by **Educational-**:Any Graduate preferably Diploma is Healthcare** **Experience**: - **8 to 10 years** **Salary -(18000 To 25000) gross per month** **(Hospital Experience Must )** **JD: - SR EXECUTIVE - CUSTOMER CARE (OPD/IPD)** 1. Overall responsibility of the operations of the...

  • Customer Care Executive

    4 days ago

    Mumbai, Maharashtra, India thinkbiz consulting Full time

    Position - Customer Care Executive location - Ghansoli Mahape, Navi Mumbai, Maharashtra 400710 Position - Customer Care Executive Qualification - 12th Pass / Graduate Salary - 12,000/- to 15,000/- Inhand (Cab Facility is available of both side.) Language - Hindi, English, Marathi Need Immediate joiner. Job Role: - Customer care executive profile. -...

  • Customer Care Executive

    2 days ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    **Position Title: Customer care executive** **CTC:18-25K** **Location:Mumbai** **Working Mode:(On side)** **Primary skills:Communication skills.** **qualification:Any** **Roles and Responsibilities** social media - Monitoring customer feedback websites - Handling queries raised on social media platforms - Daily tracking and follow up of customer...

  • Customer Care Associate

    4 days ago

    Mumbai Central H.O, Mumbai, Maharashtra, India Triedge Solutions Full time

    Position : Customer Care Associate Location : Mumbai **Responsibilities**: - **Sales Strategy**: Develop and implement effective sales strategies to meet company targets. - **Market Research**: Conduct market research to identify new opportunities and customer needs. - **Lead Generation**: Generate and qualify leads through various channels, including...

  • Customer Care Executive

    4 weeks ago

    Mumbai, Maharashtra, India Fusion CX Full time

    Job DescriptionJob Description:As a Customer Care Executive for a Referral Management process in Mumbai, your responsibilities will include:- Referral Coordination:Managing and coordinating patient referrals to specialists or other healthcare providers.- Appointment Management:Scheduling appointments with specialists and ensuring timely coordination between...

  • Customer Care Executive Mumbai

    4 days ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Associate

    3 days ago

    Mumbai Central H.O, Mumbai, Maharashtra, India TriEdge Solutions Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Position : Customer Care AssociateLocation : MumbaiResponsibilities:Sales Strategy: Develop and implement effective sales strategies to meet company targets.Market Research: Conduct market research to identify new opportunities and customer needs.Lead Generation: Generate and qualify leads through various channels, including networking, social media, and...

  • Customer Care Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Testeem Solutions Full time

    **Role Description** This is a full-time on-site role for a Customer Care Executive at Testeem Solutions in Ahmedabad. The Customer Care Executive will be responsible for customer support, ensuring customer satisfaction, providing excellent customer service, effective communication, and contributing to sales efforts. **Qualifications** - Customer Support,...