Customer Care Executive

18 hours ago

Mumbai, India Switrus Holidays Pvt Ltd Full time

We are seeking a skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction. You will play a vital role in maintaining positive relationships with our valued customers and fostering a positive image of our company.

Qualifications and Skills:

- Graduation or equivalent (additional education or certifications in customer service is a plus).
- Proficiency in English and Hindi is mandatory.
- Excellent verbal and written communication skills.
- Empathy and patience when dealing with customer issues and complaints.
- Strong problem-solving abilities and a proactive approach to finding solutions.

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Mumbai, Maharashtra (preferred)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**
+91 9645460053

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