Customer Care Representative

2 days ago

Pune, Maharashtra, India Shott Amusement Limited Full time ₹ 1,68,000 - ₹ 1,80,000 per year

Designation – Customer Service Representative

Working Location – Pune

Education Required – S.S.C or H.S.C. College Student or Fresher can apply

Age Criteria – 18 to 26 Years

Job Timings – For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift)

For Female - 10:30 AM TO 07:30 PM & 12 PM TO 09 PM (Rotational Shift)

Job Responsibilities

  • Customer Interaction

  • Customer Service

  • Game Operating & Playing

  • Selling Skills (Upselling and Cross-selling)

  • Customer Operations Handling

  • Cashiering

Other Employment Benefits

  • Incentive

  • 24 Days paid Casual Leave after probation period

  • Public Holiday double wages

  • Health Mediclaim

  • Child Education Benefit Working Terms

  • 9 hours Working per day

  • 1 week off during weekdays

  • Public Holidays & weekends will be working day

  • Rotational Shift Timings

  • Uniform & grooming is compulsory

Perks and benefits

-Annual Casual Leave

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

  • Incentive and perquisites

-Child education and self education benefits

-Mental and health well-being programs

-Workshops and expo/ trade-show (national & International) exposure

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

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