Customer Care Representative
7 days ago
Job description -
Transcom Hiring for day shift premium process
Role & responsibilities -
- Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to meet customers' needs.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
- Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
- Escalate complex issues to senior team members when necessary.
Preferred candidate profile
Must Have Graduation Degree.
Must have good communication skills, Interpersonal skills.
Contact Person: Gayatri Soni
Mail ID -
Office Address: Transcom: Office No 1501, th Floor, Nyati Enthral 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014
Interview Time - 10 am to 4:30 pm
Shift: Male 9 am to 9 pm any 9 hours
Female: 9 am to 8 pm any 9 hours
6 days working 1 rotational week off
**Please do carry hard copy of your cv**
Role: OtherIndustry Type: BPM / BPO
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
EducationUG: Any Graduate Role & responsibilities
Role: Customer Success Associate
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
EducationUG: Any Graduate
PG: Any Postgraduate
Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any GraduatePG: Any Postgraduate
-
Customer Care Executive
3 days ago
Pune, Maharashtra, India Infinitrix Consulting Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Role / Designation Customer Support process. Customer care representative - >6 month Sr. Customer care representative - >18 months Communication Excellent Communication skills who can speak with US natives Experience (Yrs) minimum 6 months of International Bpo voice exp Should have computer and Internet knowledge / knowledge of Billing queries...
-
Customer Care Executive
5 days ago
Pune, Maharashtra, India Employee Hub Full time ₹ 2,40,000 - ₹ 3,00,000 per yearWe are hiring – Customer Care Executive (Female)Location: PuneSkills: Spoken English, MS Excel (Real Estate experience is an added advantage)Experience: Minimum 1 YearWe are looking for a Customer Care Executive with strong communication and coordination skills to support our client relations and office operations.Interested candidates can share their CVs...
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact by managing back-office operations, delivering seamless customer support, and running growth-driven digital campaigns. We offer a range of services such as...
-
GBS OPS Customer Care Representative-9
2 weeks ago
Pune, Maharashtra, India UPS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...
-
Customer Care Executive
4 hours ago
Pune, Maharashtra, India P9 Farms Private Limited Full time ₹ 3,00,000 - ₹ 5,00,000 per yearJob Title: Customer Care ExecutiveJob Type: Full-timeCompany Description:At Provilac, we are all about The Good Stuff. We are leading organic milk supplier in Pune, Mumbai & Hyderabad, soon launching to a few more cities. We deliver farm fresh milk right at the door step of our 25,000 customers on daily basis. We have solved lot of challenges in our business...
-
Customer Care Executive
3 days ago
Pune, Maharashtra, India iMarque Solutions Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptioniMarque, established in 2004 with 25 employees, has grown to a powerhouse of over 2000+ professionals, sustaining an impressive 40% average annual growth. We provide scalable, reliable, and cost-effective business process solutions across diverse industries. Our services include medical billing, document management, data processing, call...
-
Customer Service Representative
3 days ago
Pune, Maharashtra, India Wizphys AI pvt ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionWizphys AI Pvt Ltd is a tech-led solutions provider in the healthcare domain focused on leveraging Artificial Intelligence to improve healthcare outcomes in India. Founded by seasoned professionals with diverse skill sets, Wizphys aims to reduce the cost of healthcare and provide quality treatment through intuitive, intelligent tech...
-
Customer Care Representative
2 weeks ago
Pune, Maharashtra, India Genivis Remedies Full time ₹ 3,50,000 - ₹ 7,00,000 per yearResponsibilities:* Provide exceptional customer service via phone and email* Maintain high call quality through effective communication* Manage incoming calls, resolve issues promptlyProvident fundAnnual bonus
-
Customer Service Representative
2 weeks ago
Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact whether it's managing back-office operations, delivering seamless customer support, or running growth-driven digital campaigns. Our offerings include...
-
Customer Care Executive
12 hours ago
Pune, Maharashtra, India Employee Hub Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Title: Customer Care Executive (Female)Location: PuneExperience: Minimum 1 YearJob Description:We are seeking a motivated and confident Customer Care Executive to handle client communication, coordination, and support our daily office operations. The ideal candidate should have strong interpersonal and organizational skills to ensure smooth interaction...