Customer Care Executive

2 days ago

Pune, Maharashtra, India iMarque Solutions Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

iMarque, established in 2004 with 25 employees, has grown to a powerhouse of over 2000+ professionals, sustaining an impressive 40% average annual growth. We provide scalable, reliable, and cost-effective business process solutions across diverse industries. Our services include medical billing, document management, data processing, call center services, market research, data mining, accounting, field services, and data entry. We support clients worldwide with both onshore and offshore services.

Role Description

This is a full-time on-site role for a Customer Care Executive located in Pune. The Customer Care Executive will handle customer inquiries, provide excellent customer service, ensure customer satisfaction, and support sales activities. The role involves active communication with customers, resolving issues, and maintaining customer records.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Strong Communication skills
  • Sales skills
  • Excellent problem-solving abilities
  • Ability to work in a dynamic and fast-paced environment
  • Bachelor's degree in any discipline or relevant experience
  • Language preferred: English, Hindi, Marathi, Tamil
  • Freshers are also welcome.
  • Day shifts with attractive incentives.

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