Client Solutions Manager, Ecommerce, DACH

: Client Solutions Manager, Ecommerce, DACH (STE, 24 months)

The Client Solutions Manager for Meta's DACH eCommerce team is a strategic and analytical solution-driver who puts our customers at the core of everything we do and supports their growth.

• In partnership with the Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
• Serve as external product consultant educating clients on product solutions and best practices, and ultimately grow existing business partnership
• Analyze data and insights to guide strategy and implementation of Meta solutions
• Build and manage relationships with key stakeholders
• Work and collaborate with a broad group of internal cross-functional teams
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
• Outline and manage measurement strategy, tracking, and results delivery
• Identify optimization opportunities for improving performance
• Project manage complex work streams
• Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)

• Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
• Knowledgeable in eCommerce environment and trends
• Effective and creative problem solving and decision making skills, and the love to learn in an ambiguous environment
• Experience working effectively with cross-functional teams and all levels of management
• Demonstrated experience to manage complex work streams while maintaining strict attention to details
• Strong communication skills, collaboration and working effectively in a team
• Advanced analytical skills, experience with analyzing datasets and delivering actionable insights, to be confidently presented to external clients
• At least 5 years of relevant job experience
• Business level English

• Expertise working with advanced measurement solutions (incrementally, attribution, MMM)
• Expertise with app marketing
• Expertise with creator marketing

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics.

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Zurich, Switzerland