Chat Support Executive

2 weeks ago


Indore, Madhya Pradesh, India Hiringepics Training & Placement Full time ₹ 2,50,000 - ₹ 3,80,000 per year

Key Responsibilities

Handle inbound and outbound customer interactions via calls/chat/email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling/cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.


Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.

Compensation

CTC 25k to 38K

Local Candidates are being predefined

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹38,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer



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