Customer Service Support Specialist

2 days ago


Indore, Madhya Pradesh, India ELSES DIGITAL SYSTEM PVT LTD Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Customer Support Executive – After Sales

Location:
Indore, M.P.

Job Type:
Full-Time

Salary:
No bar for the right candidate

About the Role:

We are seeking a confident and articulate Customer Support Executive to join our After-Sales team. The ideal candidate will be the voice of our company, managing customer calls, chats, and emails with exceptional clarity and professionalism.

Key Responsibilities:

  • Communicate with customers via calls, emails, and chat in a clear, polite, and professional manner.
  • Understand customer needs and provide accurate, timely solutions.
  • Coordinate internally with various departments to resolve customer issues efficiently.
  • Maintain detailed records of interactions and customer feedback.
  • Ensure a positive customer experience by demonstrating excellent communication at every touchpoint.

Eligibility & Requirements:

  • Freshers and experienced candidates are welcome.
  • Postgraduates from any stream can apply.
  • Exceptional verbal and written communication skills are a must.
  • Ability to explain solutions clearly and handle queries patiently.
  • Male/Female candidates can apply.

Skills & Attributes:

  • Excellent interpersonal and listening skills.
  • Confident in communicating with diverse customers.
  • Quick learner, adaptable, and customer-focused.
  • Professional attitude with attention to detail.

Benefits:

  • Competitive salary (no bar for deserving candidates).
  • Growth opportunities within the organization.
  • Supportive and friendly work environment.

How to Apply:

Interested candidates can contact HR – Sonam Sharma
at

.



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