Senior Sales and Account Manager

Position Summary
Contiem has been the trusted content partner for companies and organizations such as American Express, the U.S. Federal Government, The Home Depot, UnitedHealthcare, Cisco Systems, Eaton, eBay, The Boeing Company, and many more. We are driven to be the best in our industry, continually challenging the status quo and ourselves; we are uniquely focused on providing effective content solutions designed to help our clients achieve their business objectives.

Contiem is unlike any other company. Not only do we have a world-class Component Content Management System (CCMS) platform — RSuite — we help companies create exceptional content — technical documentation, eLearning, online help, visualizations, and training materials — required to compete at the highest level.

The Ideal Candidate
With a strong focus on Aerospace & Defense content solutions, Contiem is seeking a driven Senior Sales Manager with expertise in Aerospace & Defense content solutions. This role focuses on growing revenues in India and expanding into select APAC markets through sales of Contiem's products and services across Aerospace & Defense, Government, institutions, multinational companies, and commercial organizations.

Essential Duties & Responsibilities

• Position Contiem's products and solutions to help clients address evolving business and technology needs.
• Consistently achieve assigned quarterly and annual revenue targets
• Consistently update HubSpot (Contiem's preferred CRM) for reporting and forecasting.
• Cross-sell and up-sell by maintaining client relationships.
• Stay up to date and knowledgeable of technology trends and competition.
• Deliver business presentations and product demonstrations, conveying business value and return on investment analysis, both remotely and in-person.
• Be the first point of contact for resolving client concerns.
• Collaborate with channel and technology ecosystem partners to expand sales opportunities.
• Work closely with Product Managers, SMEs, and Delivery Teams to ensure successful client outcomes.

The Successful Candidate Will

• Have a proven record of consistently meeting or exceeding sales targets.
• Leverage existing enterprise client relationships while building new connections in target markets.

• Demonstrate:

• A solutions-oriented approach to sales.

• Success in closing mid to high-value deals.
• Creativity in developing competitive pricing strategies.

Requirements & Qualifications

• Bachelor's degree and management qualifications from a reputed university.
• Ten (10) plus years of relevant experience in enterprise sales.
• A well-rounded, business-savvy professional who understands the documents, enterprise content, and data management markets and can identify sales opportunities.
• Proven success in an outbound software and/or technology products and services sales environment, closing Enterprise Accounts with sales cycles for all verticals.
• Ability to apply advanced knowledge of sales processes and methodologies to effectively identify and qualify key factors—budget, need, authority, and timeline (BANT)—within existing client accounts and new prospects.
• Demonstrated success in lead generation and revenue growth, including knowledge of RFPs, tenders, and complex sales opportunities.
• Must have experience in the Aerospace and Defense market.
• Must have experience selling software to Aerospace and Defense clients.
• Must have a solid understanding of technical documentation for Aerospace and Defense products.
• Strong technical understanding of XML A&D standards.

Other Skills & Qualifications

• Experience in the content management industry is highly desirable.
• Planning/Organizing - Work with leadership and management teams to deliver the leads and revenue pipeline.
• Written and Verbal Communication - Excellent verbal and written English language skills.
• Customer Service - Skilled in managing client relationships by effectively handling challenging situations, responding promptly to customer needs, actively seeking feedback to improve service, and consistently delivering on commitments.