Customer Care Executive

7 days ago

Hyderabad, Telangana, India FLY Consulting Services Full time ₹ 8,00,000 - ₹ 10,00,000 per year

Company Overview

FLY Consulting Services is a prominent staffing and placement company headquartered in Hyderabad, specializing in delivering optimal recruitment solutions across Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. We cater to a diverse range of industries and organizations, facilitating efficient employee-employer connections. With a dedicated team, we aim to align our clients with the most suitable candidates, ensuring a perfect fit for business growth and success.

Job Overview

We are seeking a Customer Care Executive to join our team in Hyderabad. This full-time position requires an individual who can effectively handle customer inquiries and offer comprehensive support. The role demands proficiency in multilingual communication as a mandatory skill. The ideal candidate should be adept with CRM Software, possess excellent time management skills, and demonstrate empathy in client interactions.

Qualifications and Skills

  • Proficiency in multilingual communication is mandatory to ensure clear and effective interaction with diverse clients.
  • Experience with CRM software to manage and analyze customer interactions and data throughout the customer lifecycle.
  • Familiarity with Zendesk for maintaining client correspondence via tickets, ensuring timely and efficient support.
  • Experience in live chat support to provide immediate responses for real-time customer assistance.
  • Strong conflict resolution skills to address and resolve customer complaints and inquiries efficiently and professionally.
  • Efficient data entry skills to maintain accurate records of customer communications and transactions.
  • Excellent time management abilities to handle a high volume of customer interactions within specific deadlines.
  • Demonstrate empathy by understanding and addressing customer needs and concerns supportively and compassionately.

Roles and Responsibilities

  • Respond to customer inquiries promptly and accurately through various communication channels.
  • Manage customer accounts using CRM software and update records with relevant details.
  • Address and resolve customer complaints and issues in a professional manner to ensure customer satisfaction.
  • Maintain effective communication and build relationships with customers to enhance retention and loyalty.
  • Coordinate with internal teams to deliver accurate solutions and improve the customer experience.
  • Utilize conflict resolution skills to manage difficult customer situations and provide satisfactory resolutions.
  • Stay up-to-date with product knowledge and company policies to ensure accurate and current information is provided to customers.
  • Continually improve personal skills and knowledge related to customer service practices and company offerings.

  • Customer Care Executive

    2 weeks ago

    Hyderabad, Telangana, India VSparkel Welness Center Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Description:We are seeking a highly motivated and organized Customer Care Executive to join our team. The Executive will be responsible for a handling calls and chat support. Provide information to the customers. This role requires decent communication skills, best customer care practices and a passion for creating a positive and productive work...

  • Customer Care Executive

    3 days ago

    Hyderabad, Telangana, India Yashoda Healthcare Services Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Care ExecutiveJob Type: Full-TimeShift: Monthly Rotational ShiftsGender: Male / FemaleExperience: 0 4 YearsLocation: Banjara HillsSalary: Best in industry (based on experience) + Incentives (based on quality & CRM)Job Description:We are looking for a Customer Care Executive to join our service-based healthcare support team. The ideal...

  • Customer Care Executive

    1 day ago

    Hyderabad, Telangana, India Computer Generated Solutions Full time

    Job Title: Customer Care ExecutiveJob Location: Hyderabad (Work from Office)Job Description: We are hiring for Customer Care Process Looking for candidates with good English communication and customer handling skills.Requirements:Good English speaking and logical thinking.Freshers and experienced both can apply.Undergraduates and graduates are welcome.24/7...

  • US Customer Care Executive

    2 weeks ago

    Hyderabad, Telangana, India Conversehr Business Solutions Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Dear Job Seekers,We are hiring US Customer Care Executive for our client located in US.Designation: Customer Care ExecutiveQualification: Any GraduateExperience: Min 1yr in US Voice ProcessSalary: upto 25KLocation: SecundrabadNotice Period: Immediate

  • Customer Care Executives

    2 weeks ago

    Hyderabad, Telangana, India REGUL SOLUTIONS Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Description: Customer Care ExecutiveLocation:Hyderabad CityDepartment:Front Office / Client RelationsReports To:Clinic Manager / Front Office ManagerSalary Range:₹25,000 – ₹30,000 per month Position SummaryThe Customer Care Executive will be the first point of contact for clients visiting or calling Oliva Skin & Hair Clinic. The role involves...

  • Customer Care Executive

    1 week ago

    Hyderabad, Telangana, India Digitide Solutions Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Customer Care ExecutivesLocation: HyderabadSalary: 15,000 – 20,000 (Take Home)Looking for: Immediate JoinersJob Description:We are hiring for voice and non-voice customer support roles (Inbound, Outbound, Email, and Chat) for retail and banking processes.Candidates should be able to communicate clearly, handle customer queries efficiently, and provide...

  • Customer Care Executive

    1 week ago

    Hyderabad, Telangana, India Jain matrimony Full time ₹ 2,48,984 - ₹ 4,35,827 per year

    Customer care executives are responsible for responding to customer questions and concerns through various omnichannel communication channels such as emails, phone calls or live chat.Job Type: Full-timePay: ₹20, ₹35,827.15 per monthBenefits:Life insuranceProvident FundApplication Question(s):Native ?Can you speck Hindi ?Location:Hyderabad, Telangana...

  • Customer Care Executive

    7 days ago

    Hyderabad, Telangana, India Tetrahed Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Customer Care ExecutiveRole:Handle flight bookings, resolve travel issues, convert inquiries into sales, and upsell airline services.Note : We do not provide any cab facilities and it is complete rotational/night shift job.Key Responsibilities:Manage calls, chats, and emails for flight supportGuide customers on airline policies and self-serviceConvert leads...

  • Customer Care Executive

    7 days ago

    Hyderabad, Telangana, India Atria Convergence Technologies (ACT) Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    Job Description:We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. The role involves handling customer queries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. Freshers with good communication skills and a passion for customer service are...

  • Marketing Executive

    2 weeks ago

    Hyderabad, Telangana, India Wihan Care Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWihan Care is on a mission to bring quality healthcare into the homes of families in Hyderabad. By building the city's largest community network of care professionals and referral hospitals, Wihan Care makes healthcare more accessible, personal, and trusted. The ecosystem connects trained care professionals with renowned healthcare...