Customer Care Executive

19 hours ago

Hyderabad, Telangana, India Tetrahed Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Customer Care Executive

Role:

Handle flight bookings, resolve travel issues, convert inquiries into sales, and upsell airline services.

Note : We do not provide any cab facilities and it is complete rotational/night shift job.

Key Responsibilities:

  • Manage calls, chats, and emails for flight support
  • Guide customers on airline policies and self-service
  • Convert leads to bookings, upsell services
  • Maintain CRM accuracy, meet sales and service targets

Requirements:

  • 2+ years airline/travel sales & service experience
  • Familiarity with GDS (Amadeus, Sabre, Galileo) preferred
  • Strong communication, negotiation, closing skills
  • own transport facility

Other Details:

  • Rotational shifts (24x7), office-based
  • weekly 2 offs and no cab facilities.
  • Salary + incentives, full training & health insurance
  • Driven by passion, honesty, and excellence

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