
Customer Care Executive
2 days ago
Customer Care Executive
Role:
Handle flight bookings, resolve travel issues, convert inquiries into sales, and upsell airline services.
Note : We do not provide any cab facilities and it is complete rotational/night shift job.
Key Responsibilities:
- Manage calls, chats, and emails for flight support
- Guide customers on airline policies and self-service
- Convert leads to bookings, upsell services
- Maintain CRM accuracy, meet sales and service targets
Requirements:
- 2+ years airline/travel sales & service experience
- Familiarity with GDS (Amadeus, Sabre, Galileo) preferred
- Strong communication, negotiation, closing skills
- own transport facility
Other Details:
- Rotational shifts (24x7), office-based
- weekly 2 offs and no cab facilities.
- Salary + incentives, full training & health insurance
- Driven by passion, honesty, and excellence
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