Senior Quality Analyst

1 day ago

Hyderabad, Telangana, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description

We are seeking an experienced Senior Quality Analyst to join our team in Bangalore. The successful candidate will ensure the highest standards of voice quality for our international voice operations through structured audits, process improvements, and close collaboration with stakeholders.

Role & responsibilities

  • Conduct detailed voice quality audits
  • Identify quality gaps and drive corrective action
  • Collaborate with operations, training, and other departments to resolve quality-related concerns
  • Analyze customer feedback to identify improvement areas
  • Maintain and improve quality monitoring tools and frameworks
  • Track, analyze, and report quality metrics

  • Maintain thorough documentation of issues and resolutions

  • Preferred candidate profile

  • Senior Quality Analyst

    1 week ago

    Hyderabad, Telangana, India Clean Harbors Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Sr Quality Analyst - Collections About CleanHarbors Clean Harbors Inc. ) is a NYSE listed US based $6 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company's Chairman. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial...

  • Senior Quality Assurance Analyst

    7 days ago

    Hyderabad, Telangana, India Evoke Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title:Senior Process Analyst / Quality AnalystLocation:HyderabadExperience:5–10 yearsEmployment Type:Full-timeJob Summary:We are looking for a Senior Process Analyst / Quality Analyst with strong experience in ISO 9001, CMMI V2.0, internal audits, and process improvement initiatives. The ideal candidate should have hands-on experience in conducting...

  • Senior Quality Analyst – Insurance

    3 days ago

    Hyderabad, Telangana, India Vitech Systems Asia Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Department: Quality AssuranceEmployment Type: Full TimeLocation: IndiaDescription At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest...

  • Senior Quality Analyst

    6 days ago

    Hyderabad, Telangana, India Vitech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    DescriptionAt Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that...

  • Sr Quality Analyst

    2 weeks ago

    Hyderabad, Telangana, India Clean Harbors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About CleanHarborsClean Harbors Inc. ) is a NYSE listed US based $6 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company's Chairman.Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated...

  • Senior Software Quality Analyst

    2 days ago

    Hyderabad, Telangana, India Swift Placements Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Description Senior Software Quality AnalystTesting1. Experience in Software Testing Life Cycle & Agile methodology2. Assist in system testing - new applications & enhancements in existing applications to ensure they meet design & functional specifications.3. Prepare test cases, test plan, identify testing gaps from specifications and add the requirements in...

  • Senior Quality Analyst – Insurance

    6 days ago

    Hyderabad, Telangana, India Vitech Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    DescriptionAt Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that...

  • Quality Analyst

    1 week ago

    Hyderabad, Telangana, India Oliva Skin & Hair Clinics Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job Title: Quality AnalystWork Location: Oliva Corporate Office, Begumpet, HyderabadEmail for Applications: Roles & Responsibilities:Monitor inbound and outbound calls, chats, and emails to assess service quality.Evaluate interactions using scoring sheets and document findings accurately.Ensure compliance with company policies and regulatory...

  • Quality Analyst

    1 day ago

    Hyderabad, Telangana, India Elico Healthcare Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionElico Healthcare Services Ltd. is a trusted and renowned healthcare partner offering holistic tailor-made RCM solutions to hospitals, physician groups, EMS providers, and credentialing & contracting agencies. Promoted by Elico Ltd., a leader in laboratory analytical instruments with a proven track record of over six decades, we have been...

  • Sr Quality Analyst

    1 week ago

    Hyderabad, Telangana, India Clean Harbors Full time ₹ 8,00,000 - ₹ 18,00,000 per year

    About CleanHarborsClean Harbors Inc. ) is a NYSE listed US based $6 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company's Chairman.Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated...